Operation Supervisor

Operation Supervisor Falcon Logistics - 2.2 Walnut, CA Job Details Full-time $5,500 - $8,000 a month 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Vendor relationship building Managerial strategic planning Strategic management Microsoft Excel Microsoft Outlook Operations management Multilingual Phone communication Freight rate negotiation Logistics Freight forwarding logistics High school diploma or GED Bachelor's degree Overseeing compliance functions Team management Vendor relationship management Organizational skills

NVOCC CRM

system proficiency Senior level Communication skills Client interaction via phone calls Performance evaluation

Full Job Description Core Required Skills and Competencies:

Multilingual is a plus Strong customer service and communication skills by email and phone. High proficiency in Microsoft Office including Outlook, Word, and Excel. The ability to learn quickly and work efficiently as productivity goals must be met. Good organizational skills as this position requires working with multiple departments and following up with clients and other related parties. Proficient in CRM is a plus

Position Responsibilities:

Supervise and manage the local operation team. Provide leadership, manage and improve the company's operational service quality. Develop and implement strategic operational and business plans. Negotiate rates and build relationships with the vendors. Constant operational development while achieving monthly and yearly department targets. Consistent quarterly review of team members' performance. Account maintenance and communication with overseas offices to ensure international and customer expectations are met. Team player with a positive attitude, individual initiative and good communication skills is a must. Assure teams compliance with Falcon Logistics Global given procedures and processes. Job Features Job Category Operation Minimum NVOCC/Freight Forwarding Operation Experience 5 years or above Minimum Logistics Field Experience 3 years or above Education Requirement High School Graduate / Bachelor's Degree Preferred Residency Status Must have SSN and legal status to work in USA (not accepting OPT at this time) Base Salary $4000 - $5000/Month (Subject to past experience, working history, and performance, negotiable) Bonus Yearly Bonus and Project Bonus available (Subject to performance) Employee Benefits Medical/Dental/Vision Insurance, PTOSick Leaves available after 3 months probationary period