Hospitality Support

Hospitality Support

Cliff Lede Vineyards Yountville, CA Apply Job Description:

Cliff Lede Vineyards, a premium family-owned winery, is seeking to fill a part-time Hospitality Support role. This position reports to Hospitality Management. Work Week/Schedule This is an hourly, non-exempt position. Must be able to work 2-3 days per week, including weekends. This position can require some holidays and evenings.

Position Summary:

The Hospitality Support position is an essential part of our hospitality team and will assist with all back-of-house requirements needed for Hospitality and Wine Hosts to successfully provide a superior experience to our guests. Key responsibilities will be to set up and clear tasting experiences. Essential Job Duties Responsibilities include, but are not limited to, the following: Complete opening and closing duties with tasting room staff. Facilitate the set-up and breakdown of each tasting experience with a high attention to detail and cleanliness. Assists with the packing of wine orders. Create cheese plates. Ensure that all items are replenished and restocked. Ensure all glassware and back-of-house needs are in place for the tasting room team, this includes washing and polishing glassware and maintaining a clean working environment. Essential Skills and Attributes Hospitable, kind, positive, and self-aware Ability to work cohesively as part of a team High level of personal productivity, efficiency, flexibility, and positive team interaction Highly responsible and reliable Exceptional organizational skills, strong attention to detail, multi-tasking, and follow-through Desire to provide the best possible interaction with both guests and co-workers Talent and passion for problem-solving and turning difficult situations into positive ones Solid verbal communication skills Ability to multitask and adjust to ever-changing business levels Minimum Requirements High School diploma or GED; or 1-3 months related experience or training; or equivalent combination of education and experience Must be 18 years of age. Professional appearance and demeanor Ability to effectively communicate with people at all levels and from various backgrounds. Must be able to speak, read, write, and understand the primary language (English) used in the workplace. Physical Requirements and Equipment Used The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to talk, hear, taste, and smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Diversity and Inclusion Cliff Lede Vineyards is committed to diversity and inclusion. All visitors, vendors, customers, and employees will be treated equally, respectfully, and with a warm welcome of gracious hospitality, regardless of race, color, religion, sexual orientation, gender identity, national origin, age, or ability.