Transit Operations Supervisor

Transit Operations Supervisor Greater New Haven Transit District - 3.0 Hamden, CT Job Details Full-time $64,000 - $66,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Retirement plan Qualifications Fleet GPS tracking General freight transportation Teamwork Operations management Fleet performance monitoring Phone communication Telematics Data analysis skills Mapping software Logistics data analysis Route planning Private fleet operations Dispatching Transportation data analysis Telephone systems Multi-line phone systems Typing Process management Office phone management Quality data entry GIS Full Job Description Job Summary We are seeking a dynamic and detail-oriented Transit Operations Supervisor to lead and coordinate daily transit activities within our transportation network. In this role, you will oversee the efficient movement of freight and passengers, ensure compliance with safety and operational standards, and optimize routing and scheduling processes. Your leadership will drive continuous improvement in transit operations, leveraging advanced transportation management systems and analysis skills to meet organizational goals. This position offers an exciting opportunity to influence transportation planning, streamline logistics, and enhance overall service delivery. Responsibilities Supervise daily transit operations, including dispatching vehicles and managing driver schedules to ensure timely service delivery. Utilize transportation management systems such as Oracle Transportation Management and SyteLine to plan routes, monitor shipments, and optimize fleet utilization. Coordinate with freight carriers, 3PL providers (third-party logistics), and shipping & receiving teams to facilitate smooth logistics workflows. Monitor GPS and GIS (Geographic Information Systems) data for real-time tracking of vehicles, ensuring adherence to schedules and safety protocols. Conduct analysis of operational data to identify efficiencies, troubleshoot issues, and implement process improvements in transportation planning and logistics. Oversee fleet management activities including maintenance scheduling, vehicle tracking via GPS, and compliance with safety standards. Maintain accurate data entry using multi-line phone systems, AS400, Oracle Transportation Management, and other relevant platforms while ensuring high-quality communication with team members and stakeholders. Enforce phone etiquette, professional communication skills, and effective documentation practices across all interactions. Requirements Proven experience in transportation management, logistics, or related fields with strong analysis skills. Familiarity with transportation management systems such as Oracle Transportation Management or SyteLine is highly preferred. Knowledge of

GIS, GPS

tracking technology, dispatching procedures, freight operations, shipping & receiving processes, and fleet management practices. Excellent communication skills with the ability to handle multi-line phone systems professionally and maintain clear documentation. Strong data entry skills with proficiency in typing speed and accuracy; experience with AS400 or similar enterprise resource planning (ERP) systems is a plus. Ability to analyze operational data effectively to support transportation planning decisions. Experience working with 3PL providers or in supply chain environments is advantageous. Must have Driver Endorsement Demonstrated ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced setting. Join us as a Transit Operations Supervisor where your leadership will drive seamless transit solutions! We are committed to fostering an inclusive environment that values innovation, teamwork, and continuous growth—empowering you to make a meaningful impact every day!

Pay:

$64,000.00 - $66,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person