Taproom & Events Operations Lead

Taproom & Events Operations Lead Milldale, CT Job Details Full-time $30 - $50 an hour 1 day ago Benefits Paid time off Qualifications Customer communication Contract management Pricing Sales proposal development Operations management Logistics management Inventory management Event coordination Staff scheduling Event space planning Managing hospitality teams Mid-level Payroll management TIPS Administrative experience Client invoicing Proposal writing Team management Decision making Bar management Mentoring Contracts Craft beer experience Leadership Staffing management Customer complaint resolution Hospitality management Full Job Description Taproom & Events Operations Lead Kinsmen Brewing | Southington, CT Full-Time | In Person Kinsmen Brewing is seeking a confident, highly organized, high-energy hospitality professional to step into a dual-role leadership position overseeing Event Coordination and Front of House Operations. We are a high-volume craft brewery and banquet venue hosting weddings, private celebrations, corporate events, live music, ticketed programming, and packed weekend taproom service. The pace is fast. The standards are high. The expectations are real. This is a hands-on operational leadership role. You will oversee event execution and lead the taproom from the floor, behind the bar, and in front of the team. This is not a desk job. This is visible leadership. ⸻ Event Operations Responsibilities You will oversee the coordination and execution of: Private events including weddings, showers, corporate gatherings, and celebrations Ticketed events including live music, specialty programming, and themed nights Clark Hall events from inquiry through completion Taproom reservations and smaller party bookings Responsibilities include: Responding to event inquiries and managing client communication Conducting venue tours and consultations Building proposals and pricing outlines Managing contracts, deposits, and final invoices Creating timelines and staffing plans Overseeing event setup and execution Ensuring smooth transitions between taproom and Clark Hall operations Events at Kinsmen must feel seamless and polished whether it is a 150-person wedding in Clark Hall or a 20-person birthday gathering in the taproom. ⸻ Taproom Leadership Responsibilities When on shift, you lead by example and set the tone for service standards and professionalism. Lead pre-shift communication and set expectations Maintain taproom flow and service standards Step into service during peak volume while maintaining awareness of the entire room Handle guest concerns with professionalism and confidence Mentor and guide bartenders and service staff Maintain strong product knowledge and confidently educate guests on craft beer styles and offerings You should have a solid understanding of craft beer styles, flavor profiles, and brewing fundamentals. You must be comfortable guiding guests through selections with confidence and enthusiasm. This brewery gets busy. You must be composed, decisive, and organized in a high-energy, high-volume environment. ⸻ Operational Responsibilities Assist with staff scheduling and coverage Confirm payroll details and shift reporting Update Toast including menus, pricing, and event details Manage bar and merchandise inventory organization Coordinate music payouts and event logistics Maintain organization across the taproom and Clark Hall ⸻ The Ideal Candidate Confident and decisive Highly organized and systems-oriented Detail-driven and accountable Professional in communication Experienced in hospitality leadership with 3+ years preferred Knowledgeable about craft beer and brewery culture Comfortable balancing administrative responsibilities with active service shifts Calm under pressure and capable of leading a busy environment Cicerone Certification is required. TIPS Certification is mandatory. ⸻

Compensation & Details Pay:

$30.00 - $50.00 per hour, based on experience

Job Type:

Full-time Work Location:

In person, Southington, CT If you are ready to step into a visible leadership role inside one of Southington's busiest breweries and event venues and help elevate both service and events, we would love to connect

Job Type:

Full-time Pay:

$30.00 - $50.00 per hour Expected hours: 35 - 45 per week

Benefits:

Paid time off

Work Location:

In person