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Director of Operations for E-Commerce Company with Ai-First Strategy
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Workana LLC
Full-Time
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Job Description
Director of Operations for E-Commerce Company with Ai-First Strategy Published on the March 24, 2026 in Finance & Management About this project ComfyIQ, a therapeutic pillow brand, is seeking a highly skilled and experienced Director of Operations to manage daily execution and drive growth. We are scaling our e-commerce business from $2M to $3.5M revenue across multiple channels including Amazon, Shopify, Walmart, and B2B SaaS.
Key Responsibilities:
- Oversee full P&L visibility and manage daily operations across all e-commerce platforms: Amazon Seller Central, Shopify, Google Merchant, and Walmart.
- Lead and manage critical projects, including a Shopify site relaunch, Amazon ppc optimization initiatives, seo content migration, and the implementation of a gohighlevel saas platform for b2b doctors.
- Coordinate and manage an international team of contractors located in the Philippines, Peru, India, and the US.
- Actively manage and leverage our suite of AI tools, including Claude, ChatGPT, Cursor, v0, Midjourney, ElevenLabs, Kling, and Suno, to enhance operational efficiency and innovation.
- Develop and maintain Standard Operating Procedures (SOPs), conduct sprint planning, manage vendor relationships, and ensure timely weekly reporting.
Required Skills and Experience:
- Minimum of 3 years of experience managing e-commerce operations, with a strong focus on Amazon and Shopify platforms.
- Demonstrated hands-on experience with AI tools, utilizing them for problem-solving and development rather than just conversational use.
- Proficiency with various project management tools such as ClickUp, Notion, or similar platforms.
- Fluent English communication skills are essential.
- Ability to work effectively during Eastern Time hours.