Business Operations Administrator

Position Summary We are seeking a highly organized, professional, and proactive Business Operations Administrator to support daily office operations, executive initiatives, HR administrative functions, and client-facing reception duties. This individual will serve as the first point of contact at the front desk while also providing high-level administrative and operational support to leadership and internal teams. This role is ideal for someone who thrives in a fast-paced HR or professional services environment, is detail-oriented, and enjoys balancing front-office responsibilities with behind-the-scenes operational support. The Business Operations Administrator plays a key role in ensuring smooth business operations, strong employee and client experiences, and efficient internal workflows. Key Responsibilities Front Office & Reception Serve as the first point of contact for clients, candidates, employees, and visitors Greet guests in a professional, welcoming manner Answer and direct incoming phone calls and emails Maintain a clean, organized, and professional reception area Manage mail, deliveries, and incoming/outgoing packages Support general office flow and visitor coordination Executive & Business Operations Support Provide administrative and operational support to the President and leadership team Assist with project-based initiatives and business priorities Track action items, follow-ups, and operational tasks Prepare reports, documents, presentations, and internal communications Support execution of company initiatives and internal projects Assist with improving workflows and operational efficiency People Operations & HR Administration Support onboarding and new hire documentation Maintain employee files and HR records with accuracy and confidentiality Assist with background checks, employment verifications, and compliance documentation Support recruiting coordination and candidate communication Assist with internal HR processes and employee communications Ensure proper documentation and process compliance Office Operations & Administration Maintain office supplies, vendor coordination, and office organization Support day-to-day administrative and operational needs Assist with scheduling logistics for meetings and internal events (project-based support only) Help ensure office systems and processes run smoothly Provide cross-functional support across departments as needed Qualifications 2+ years of experience in administrative, office operations, HR support, or customer service roles Strong organizational and multitasking abilities Excellent written and verbal communication skills Professional front-office presence and customer service mindset Ability to manage competing priorities in a fast-paced environment High attention to detail and strong follow-through Ability to handle confidential and sensitive information with discretion Proficiency in Microsoft Office Suite and general office systems Experience in staffing, HR, PEO, or professional services preferred Preferred Skills Executive or leadership support experience Project coordination experience HR onboarding and employee documentation experience Reception/front desk experience Process improvement mindset Strong problem-solving and adaptability Why Join Us? Opportunity to work closely with leadership on meaningful business initiatives Dynamic role blending operations, HR, and executive support Collaborative and growth-oriented environment Direct impact on employee, candidate, and client experience Exposure to multiple areas of the business

Pay:

$65,000.00 - $75,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person