Club Operations Manager-Beach Club
Sandestin Golf and Beach Resort
Miramar Beach, FL (In Person)
Full-Time
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Job Description
Join the Sandestin Golf & Beach Resort's Private Beach Club, as an Operations Manager and be where luxury meets the shoreline! Every day is an opportunity to create exceptional guest experiencesfrom seamless beachside service to unforgettable member eventsall while leading a dynamic team in one of the most beautiful settings on the Emerald Coast. If you thrive in fast-paced hospitality, love building strong teams, and enjoy turning everyday moments into memorable experiences, this is the perfect place to make waves in your career. Job SummaryThe Clubs Operations Manager is responsible for the day-to-day operational success of the private Beach Club, ensuring a consistently elevated experience for members and guests. Working closely with club leadership, this role oversees front-of-house and back-of-house operations, supervises team performance, manages service recovery, and supports staffing, scheduling, inventory, and event execution. Essential Duties & ResponsibilitiesOversee daily operations of the Beach Club, ensuring exceptional member and guest experiencesSupport and collaborate with club leadership on operational planning, service standards, and team performanceSupervise front-line staff including bartenders, servers, hosts, support staff, and culinary team membersMaintain clean, organized, and efficient service areas at all timesAssist with hiring, scheduling, training, coaching, and performance development of team membersMaintain a strong, visible presence during peak service periods and special eventsHandle member and guest concerns professionally, ensuring timely and effective resolutionCoordinate and execute private events, club functions, and special programmingMonitor inventory levels and assist with ordering food, beverage, and operational suppliesSupport labor management, payroll review, and basic budget trackingEnsure compliance with safety, sanitation, and responsible alcohol service regulationsServe as Manager on Duty (MOD) as assignedQualifications3+ years of experience in a management or operations role within a private club, resort, or upscale hospitality environmentStrong leadership, coaching, and team development skillsProven ability to deliver a high-touch, member-focused service experienceAbility to multitask and lead effectively in a fast-paced, seasonal environmentSolid understanding of food and beverage operations, POS systems, and inventory controlsProfessional, organized, and detail-oriented with strong communication skillsFlexible availability including evenings, weekends, holidays, and peak seasonsExperience in beachfront, outdoor, or resort-style environments preferredServSafe and/or Responsible Alcohol Service Certification preferredPhysical RequirementsAbility to stand and walk for extended periods (up to 810 hours per shift)Must be able to work outside in the natural elements Ability to lift, carry, and transport up to 40 lbsFrequent bending, reaching, climbing multiple stairs, lifting, and use of manual dexterityAbility to work outdoors in a beachfront environment with exposure to sun, sand, wind, heat, and changing weather conditionsAbility to move quickly and efficiently in a physically active, guest-facing role EOE M/D/F/V
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