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Junior IT Operations Coordinator
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Sudsies Dry Cleaners
North Miami, FL (In Person)
$40,000 Salary, Full-Time
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Job Description
Overview:
Sudsies is looking for a Junior IT Operations Coordinator with a focus on luxury fashion retail technology and corporate IT support. This person will split their time between maintaining on-site hardware infrastructure, managing software licenses and user permissions, and coordinating day-to-day technical operations for our corporate office and retail boutiques. In this role, you will provide hands-on assistance in maintaining, upgrading, and securing our physical network, server infrastructure, and end-user hardware. You will serve as the primary on-site escalation point for technical issues, ensuring high system availability and minimal downtime for our operations.Location:
12711 Biscayne Blvd, North Miami, FL 33181Responsibilities:
On-Site Infrastructure Support- Rack, stack, configure, and troubleshoot physical network routers, switches, firewalls, and wireless access points. Server Room Maintenance
- Monitor and maintain physical server infrastructure, server racks, UPS backups, and environmental controls. Hands-On Deployment
- Physically provision, image, deploy, and asset-tag laptops, desktops, desk phones, and printers for end users. Identity & Access Management
- Manage user accounts, permissions, and group policies using Active Directory, Azure AD, or Google Workspace. Backup & Media Management
- Monitor daily system backups, verify backup integrity, and handle physical backup media as required. Security & Workspace Checks
- Walk the floor to ensure conference rooms, shared workspaces, and physical network jacks are secure and operational. Documentation & Inventory
- Maintain an accurate, up-to-date physical inventory of hardware assets, cables, peripheral equipment, and software licenses. Site Support
- Driving between Sudsies locations as needed (5-10% travel)
Availability:
6 days a week (Monday through Saturday) Monday throughFriday:
9:00 AM- 7:00
PM Saturday:
8:00 AM- 5:00
PM Qualifications:
OS Knowledge- Proficient with Windows 10/11, macOS, and basic Windows Server/Linux administration.
Experience Required:
1-3 years of experience working in an IT support, helpdesk, or desktop engineering environment.Physical Requirements:
Finger Dexterity- Ability to perform tasks using fingers, such as picking up small objects and gripping handles. Talking
- Ability to convey details and instructions clearly and quickly. Hearing
- Ability to hear and understand normal conversations. Repetitive Motions
- Frequent use of wrists, hands, and fingers. Visual Abilities
- Average visual acuity for inspecting garments and operating machinery. Physical Strength
- Regularly lift/move up to 10 pounds, frequently lift/move up to 25 pounds, and occasionally lift/move up to 50 pounds.