Area Operations Director

Area Operations Director Atlanta, GA Job Details Full-time $85,000

• $90,000 a year 13 hours ago Qualifications Operations management Sales Employee retention Managing hospitality teams 3 years Financial operations management Conflict management Mentoring Profit & Loss statement Senior level Managing hospitality operations budgets POS systems Profit and loss analysis Organizational budget management Food service management Hospitality management Full Job Description Area Director of Operations (ADO)•

Atlana Role Orientation:

Tactical Execution & Regional Leadership Reports To:

Vice President of Operations Scope:

All Atlanta-area locations

Role Purpose:

The Area Director of Operations is the primary steward of execution across a group of restaurants. This role exists to ensure that company strategy is translated into consistent performance, strong leadership, disciplined operations, and exceptional hospitality at the restaurant level. The ADO does not run restaurants day to day. The ADO wins by developing strong District Managers/General Managers/Unit Managers, enforcing standards, identifying risk early, and driving consistent execution across the region. What Success Looks Like General Managers who operate as confident business owners Consistent execution of brand, service, and food standards across locations Predictable financial performance with minimal volatility Strong bench strength and internal promotion readiness A culture that reflects The STHRN Way in every restaurant Measures of Performance Regional P&L performance vs budget Same-store sales and prime cost discipline General Manager retention and readiness Operational audit and food safety scores Guest satisfaction and brand consistenc

Key Skills:

Emotional Intelligence

• your ability to be aware of and control your emotions, to read other people, and to resolve conflict with calmness, empathy, and dignity. Proactive Problem Solving
• you anticipate problems before they happen and address small problems before they become big ones. Budget Adherence
• you maintain a solid understanding of STHRN's individual location's operational budgets (and understand how the P&L is structured and its importance to overall operational success) and use provided resources to manage spending. Communication
• you understand that good communication requires listening as well as speaking, and that the success of a complex operation depends on everyone understanding and executing their role. Mentoring and Motivating
• you have a deep understanding of the food hall, restaurant and bar business, and you enjoy finding other people's potential and guiding them to their success.

Minimum of 3 years experience as a Multi-unit Director in the restaurant industry. Minimum of 6 years management experience in the hospitality industry Extensive knowedge of Toast POS Cultural & Brand Stewardship — The STHRN Way Our work is grounded in enlightened hospitality—taking care of our team members, our guests, our partners, and the communities we serve. Culture is not a statement or an initiative. It is a daily practice reflected in how leaders show up, how decisions are made, and how people are treated—especially under pressure. Our Commitments STHRN Hospitality Co is committed to: Treating every person with dignity, respect, and fairness Fostering diversity, inclusion, and equality at every level of the organization Valuing people before product Leading with kindness, curiosity, and emotional intelligence Working smart, not just hard Getting ahead while giving back to our communities Hospitality at STHRN means: Genuine care for guests and teammates Service delivered with warmth, grace, and accountability Challenges resolved with empathy and dignity Environments where people feel welcome, safe, and valued Leadership Standard Leaders at STHRN are expected to model values visibly and consistently, address cultural drift early, and uphold ethical conduct without exception. Authority is earned through trust, clarity, and example. How results are achieved matters as much as the results themselves.