Sr. Operations Manager
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Buford, GA (In Person)
$105,000 Salary, Full-Time
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Job Description
View More Jobs Sr. Operations Manager Buford, GA, United States (On-site) Be the First to Apply Job Description Overview The Senior Operations Manager is a highly visible and critical role within a large single or multi-channel Distribution Operation. This position leads a team of Operations Managers, Leads, and Distribution Associates, by managing the overall safety, quality, productivity, performance, and customer experience of either Inbound or Outbound operations. In this role, the Senior Operations Manager must effectively manage specific functional area(s) and has responsibility for setting standards and goals ensuring these are achieved by driving quality, productivity, process change and other Lean initiatives to enable their functional area and ultimately the Distribution Center to meet and exceed business plans This position requires a results-oriented driven individual with the ability to work in a fast-paced, Distribution Center with excellent communication skills with all levels of management and Distribution associates.
- Leads large teams of Operations Managers, Leads, and Distribution Associates,
- Manages the overall safety, quality, productivity, performance, and customer experience of either Inbound or Outbound operations
- Ensures proper staffing; developing and maintaining an effective workforce
- Management of operational expenses within their area(s)
- Achieves stretch goals by coaching/ teaching, establishing standards, and developing mechanisms that will drive change and process improvements
- Drives Productivity by actively engaging associates to both understand and eliminate barriers
- Ensures effective decisions by thoroughly analyzing alternatives, Workforce Management Systems, Lean Process improvement and by prioritizing objectives.
- Identifies high potential associates with the capability and desire to move into higher levels
- Mentors Managers for development of the skills sets to achieve our Process Excellence initiatives (PEX)
- Collaborates with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives (large scale projects, Horizontal Teams/Kaizen events, etc.).
- Drive quality, process change and other Lean initiatives to enable their functional area and ultimately the Distribution Center to meet and exceed business plans
- Communicates key learnings and best practices to multiple layers throughout the network
- Responsible for resolving customer issues, internal and external that have originated in their department.
- Coordinates activities with other departments either internal external (suppliers, transportation, and 3PL partners) Other Information
- Experience with mainframe-based warehouse management applications and PC based business tools;
- Experience with Lean and Six Sigma processes or other continuous improvement methodologies.
- Experienced with managing both full time and contingent work forces.
- Lean and Six Sigma processes or other continuous improvement methodologies
- Strong written and verbal communication skills;
- Strong leadership, management skills/experience with both exempt and non-exempt associates;
- Knowledge of various warehouse, production and transportation procedures;
- Ability to manage and motivate management teams over large populations of hourly associates
- Should be skilled in the following competencies:
- Decision Quality & Problem Solving through innovation, creative thinking, challenging the status quo, questioning nature)
- Building Effective Teams
- Developing Direct Reports & Others through facilitation and coaching
- Drive Results and the ability to build organizational capability to sustain and continuously improve performance
- Customer Focus, accountability and the ability to overcome obstacles
- Conflict Management and the use of influencing and adaptability skills (i.e. relationship building, consensus building, flexibility)
- Managing Diversity Qualifications
- Bachelors degree or equivalent work history
- 7+ years' experience in Operations leadership, preferably in a multi-channel environment About The ODP Corporation The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores.
The vision:
a place where customers could purchase office supplies in bulk for very low prices. Fast forward 30+ years, and here we stand - a multi-billion-dollar business leader with 1,300+ stores and a world-class website serving millions of valued customers around the globe. As we look to the future, we are focused on remaining a world leader in business services, office supplies and trusted support.Our goal:
to find new and exciting ways to help our customers be the best they can be - and turn "business as usual" upside down. About the Team With an amazing team of approximately 38,000 associates, we have an incredible variety of roles in which you can help contribute to the success of an innovative, forward-looking, business leader. Where do you see yourself? Retail Careers Supply Chain Careers Sales Careers Corporate Careers Apply Now Job Info Job Identification 102439 Job Category Distribution/Warehouse Mgt Posting Date 05/12/2026, 03:38 PM Job Schedule Full time Locations 2500 Mill Center Pkwy, Buford, GA, 30518, US (On-site) Pay Range Minimum $95,000/year Pay Range Maximum $115,000/year © MapTiler © OpenStreetMap contributors Legend Jobs at a location Group of locations © MapTiler © OpenStreetMap contributors | © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map 2500 Mill Center Pkwy, Buford, GA, 30518, US Copy to Clipboard Similar Jobs Operations Manager Buford, GA, United States (On-site) Posted on 03/09/2026Areas/Shifts:
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