LN Venues, Food & Beverage Manager - Vibrant Music Hall

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE ROLE

The Food & Beverage Manager will support overall coordination of all Food and Beverage activities for the venue, alongside venue management, ensuring effective communication and elevating the fan experience, all while driving a culture that is hospitality focused.

WHAT THIS ROLE WILL DO

Ensure that standards are met regarding execution of all F&B programs, including staffing, setup and signage, quality of service, food & beverage, timeliness of food & beverage, and guest relations Recruitment and Training of hourly staff members Assist and support staff in any of their job functions as needed Conduct daily informative pre-shift meetings in an upbeat and motivational manner Direct interaction with trainers and trainees Conduct 100% table visits Assist in perceiving and troubleshooting potential problems Assist in scheduling staff, voids/closing comps, liquor pulls, managing staffing levels, checking out all servers and bar staff at end of shift Responsible for bank and adherence to cash handling policy Assist in filling "change" requests from bartenders and servers Ensure full compliance with local, state and federal health codes across all food & beverage operations - to include concessions, bars, catering, and backstage hospitality Lead preparation for annual and unannounced health inspections Train and manage all staff on food safety, hygiene protocols, and health code requirements Develop and enforce standardized procedures for food handling, storage, sanitation, and waste management across all service areas Support and communicate with all other departments Enter all liquor orders and manage inventory process for the bars Monitor labor, paying close attention to overtime Work directly with the special events department on executing and preparing for all special event orders to ensure proper staffing levels, food and beverage requirements are met, and that all aspects of the event are carried out to the client's approval Accurate accounting close-out of special events Oversee parties/special events in the rooms Checking accuracy of labor system at the end of the shift Provide guidance in executing outstanding guest service while following the implemented service standards Conducts performance counseling of hourly staff and ensures discipline procedures follow all guidelines Develop strategies to generate/enhance revenue

WHAT THIS PERSON WILL BRING

Required:

3 years supervisory experience in high volume restaurant/live entertainment environment Working knowledge of restaurant and bar operations Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access and PowerPoint) Skill in leadership, guest relations, decision making and staff schedule maintenance Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse situations with tact Ability to work nights and weekends High School diploma

Preferred:

ServSafe Certified Point of Sales knowledge, preferably Appetize Experience operating in high-volume sports or entertainment industry food & beverage Some college or college degree

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH:

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF

Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH:

401(k) program with company match, stock reimbursement program

FAMILY:

New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER:

Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS:

Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.