TikTok Shop - Fulfillment Centers Operations Associate, Merchant Support

TikTok Shop - Fulfillment Centers Operations Associate, Merchant Support TikTok 4.5 ( ) Carol Stream, IL for later Why you should apply for a job to

TikTok :

4.5/5 in overall job satisfaction 4.5/5 in supportive management 100% say women are treated fairly and equally to men 100% would recommend this company to other women 100% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace. We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our

WOMEN ERG.

Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum. # 7634338495527946549 Position summary LSP POC to improve SOPs and achieve KPIs related to exception handling. Collaborate cross-functionally to gather merchant and LSP feedback and identify process improvement opportunities. Assist in designing and refining operational SOPs to enhance merchant experience. Assist to streamline and expedite current process Monitor each site's returns dwells and process. Collaborate cross-functionally to resolve within SLA. Monitor and analyze site performance metrics to ensure service levels are met or exceeded. Daily on-site supervision, monitoring the issues identified in the site. Qualifications Minimum Qualifications Bachelor's degree or above. Experience in warehouse management, merchant success, or customer experience within a logistics framework, focusing on small and medium-sized one-piece dropshipping business Strong problem-solving skills with attention to detail. Preferred Qualifications Experience in retail e-commerce logistics in warehouse setting Proven success in a fast-paced operational environment. Track record of effective collaboration with cross-functional teams. E-commerce logistics experience is preferred Why you should apply for a job to

TikTok :

4.5/5 in overall job satisfaction 4.5/5 in supportive management 100% say women are treated fairly and equally to men 100% would recommend this company to other women 100% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace. We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our

WOMEN ERG.

Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.