Operations Manager

Operations Manager One Hour Heating & Air Conditioning of Naperville, IL Naperville, IL Job Details Full-time $55,000 - $65,000 a year 18 hours ago Benefits Profit sharing Paid time off Employee discount Opportunities for advancement Flexible schedule Qualifications Driver's License Team management Decision making Data interpretation Data-driven decision making

Full Job Description Benefits:

Bonus based on performance Company parties Employee discounts Flexible schedule Opportunity for advancement Paid time off Profit sharing Training & development About the

Role:

As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top-notch service delivery to our valued customers. Join a dynamic team dedicated to providing exceptional heating and cooling solutions while fostering a positive work environment.

Responsibilities:

Oversee daily operations to ensure efficiency and high-quality service delivery. Manage scheduling, dispatching, and coordination of HVAC technicians. Monitor and improve operational performance metrics and KPIs. Develop and implement training programs for staff to enhance skills. Collaborate with sales and marketing teams to align operational goals. Handle customer inquiries and resolve any service-related issues promptly. Ensure compliance with safety regulations and company policies. Prepare and manage budgets, forecasts, and financial reports.

Requirements:

Bachelor's degree in Business Administration or related field preferred. Desired 10-15+ years of experience in operations management, preferably in HVAC. Strong leadership skills with a proven track record of team management. Excellent communication and interpersonal skills. Proficient in using operational management software and tools. Ability to analyze data and make informed decisions. Strong problem-solving skills and attention to detail. Valid driver's license and clean driving record.

About Us:

One Hour Heating & Air Conditioning of Naperville, IL has been serving the community for over a decade, providing reliable and efficient HVAC solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for both clients and team members alike. Join us and be part of a company that values integrity, innovation, and teamwork. Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.