Director of Security Operations

Director of Security Operations P4 Security Solutions - 2.7 Schaumburg, IL Job Details Full-time $85,000 - $95,000 a year 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication Security systems knowledge Full Job Description Director of Security Operations The Director of Operations leads and manages security operations to exceed financial and operational targets across client sites. This role is responsible for hiring, training, and supervising a skilled security team, ensuring exceptional service delivery, client satisfaction, and positive employee experiences. The Director oversees staffing, scheduling, compliance, and service quality, while analyzing operational and financial data to drive continuous improvement and profitability. Acting as the primary client liaison, this leader ensures contract compliance, resolves issues proactively, and maintains strong relationships with stakeholders.

Key Responsibilities:

Recruit, train, and supervise a team of Security Professionals and operational staff. Manage day-to-day operations, staffing, and scheduling to meet contractual requirements. Monitor financial performance, including labor utilization, payroll, and billing. Conduct site visits and security audits to ensure compliance and effectiveness. Develop and maintain strong client relationships, ensuring satisfaction and retention. Drive operational excellence through process improvements and data analysis. Ensure training, post orders, and policies are effectively communicated and enforced.

Qualifications:

Bachelor's degree preferred Required experience working in downtown High-rise buildings. Minimum of six (6) years of experience in Security Operations. Experience working in downtown / high-rise building security. Valid Perc (Permanent Employee Registration Card):

Preferred Basic 20

HR Security Training Certificate:

Preferred Proven leadership in security operations management. Strong understanding of security systems, laws, and investigative techniques. Excellent communication, customer service, and interpersonal skills. Experience managing budgets and financial performance. #PR1 Join The P4 Companies - Excellence in Security Careers (DAILYPAY

AVAILABLE

) The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule. Opportunities for Security Officers P4 specializes in providing professional security coverage to a variety of high-profile facilities.

Our officers protect:

High-rise commercial buildings Residential Manufacturing Retail Campus Cannabis dispensaries and grow operations Event venues We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through: Customer service and front desk reception Routine patrols and incident response Monitoring access and maintaining site integrity We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you. Opportunities for Active or Retired Law Enforcement P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois.

Our clients include:

Executive Protection Campus HOA's Patrol Programs Higher Ed Private clubs Healthcare Retail The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership. Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority.

Pay:

$85,000.00 - $95,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person