Paramedic Supervisor

Description:

JOB PURPOSE

Assist with the growth and development, meet corporate expectations and objectives of the Business Unit. Ensure compliance with regulatory requirements, company policies, and standards of conduct. Foster effective communication across the organization, promoting safe, efficient, and effective operations. Ensures open lines of communication and serves as liaison between Customer, Employee and Corporate staff.

DUTIES AND RESPONSIBILITIES

General Management Oversee daily activities of field operations. Provide on-call and after-hours coverage as needed. Review and analyze monthly financial performance and customer statistics. Collaborate with internal teams such as HR, Education, and Procurement to align with customer expectations. Ensure timely and accurate reporting of employee performance evaluations, including recognition and recommendations for awards. Provide coverage at the Corporate Clinic as needed, including during regular work hours and on-call shifts. Remain at the Corporate Office until 4:30 PM during the on-call week and arrange for a replacement if unable to work the shift. Employee Management Serve as a mentor and role model for all employees. Determine staffing needs for current and future projects, including replacements and new hires. Ensure all new employees receive proper site-specific training and orientation. Ensure coverage in the event of a field medic's absence; step in when coverage cannot be arranged within 2 hours. Completion of annual performance evaluations for field employees, including recognition and recommendations for awards. Quality Assurance Remain up to date on medical protocols. Assist in the develop, implement, and maintain departmental policies and procedures. Customer and Project Support Establish and maintain strong relationships with clients through routine visits, calls, and reports. Coordinate site-specific needs and ensure operational alignment with customer expectations. Participate in quarterly customer meetings to gov over statics and overall performance. Minimum of 4 offshore or MMU site visits per year (non-inclusive of staffing coverage) Assist in incident investigation support.

Requirements:

QUALIFICATIONS

Minimum of 5 years of relevant EMS or operational experience (pre-hospital and managerial preferred). Proven ability to lead and manage diverse teams effectively. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite and familiarity with medical and telemedicine advancements

CERTIFICATIONS

Maintain all current and site-specific licensure or certification o

ACLS/BLS

certifications o AREMM certification o X-Ray o Pulmonary Function and Audiometry certifications (applicable to the OM, Land) o BAT/US/Hair Collection experience o TWIC, if applicable Maintain relevant customer specific certifications to be able to replace personnel of a replacement cannot be found.