Director of Operations - Healthcare

Director of Operations - Healthcare Braintree, MA Job Details Full-time From $100,000 a year 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Cost management Customer relationship building Operations management Accreditation standards (regulatory compliance area) Sales Customer service Employee retention Mid-level Cost control Client relationship development State healthcare regulations Team development Hiring Bachelor's degree Team management Quality improvement Employee relations management Mentoring Private duty nursing Recruiting Healthcare team management Overseeing HR compliance Office management Financial management Home health agency experience Implementing cost-saving initiatives Staffing management Staff development Full Job Description

MUST HAVE EXPERIENCE WORKING IN THE PRIVATE DUTY NURSING INDUSTRY.

Team Select Home Care is looking for a Director of Operations to join our Team Select family. The Director of Operations (DOO) is a sales oriented individual who ensures external recruitment, staffing and retention of field and office staff. The DOO works with the Area Director of Operations and the clinical management team to provide guidance and direction to the internal staff to achieve the office's financial/clinical goals, goals and standards of performance. Ensure that all aspects of operations, sales and compliance met in the offices assigned. Works with the Area Director of Operations and Regional Director of Operations to attain the agency goals regarding finances, staffing, compliance and operations Maintain excellent relationships with all of our customers, clients, and agencies Ensure compliance with all State, Federal, local, accrediting bodies and TSHC standards on staffing/intake, recruitment, screening, hiring process and retention. Develop and refine, leadership and all aspects of customer service for Operations teams in assigned branches Ensure adherence to the procedures of Team Select and hold staff accountable for carrying out the tasks and processes as outlined in TSHC directives/manuals Meet financial goals as directed by the Area Director. Oversee cost containment, use of staff within staffing guidelines Demonstrate an ability to identify and with initiative to reach quality decisions Mentor and oversee the Ops Managers, Client Service Supervisors, and Healthcare Recruiters Maintain relationship with clients and employees and promote harmonious interpersonal relationships Follow and promote the Compliance Plan; contribute to quality plans through the PI process Ensure that human resource requirements are met for all staff Ensure that all staff are oriented with guidelines Is cross-trained to cover for Ops Managers and Client Service Supervisors in all tasks #

BOSA Job Type:

Full-time Pay:

From $100,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you able to work Monday-Friday in the office located in Braintree?

Education:

Bachelor's (Preferred)

Experience:

Private Duty Nursing (PDN): 1 year (Required)

Work Location:

In person