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Service Manager (Minuteman Plumbing, Heating & Cooling)

Job

Strongpoint Talent

Hingham, MA (In Person)

$82,759 Salary, Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Service Manager
  • Build the Team, Shape the Future Hingham, MA $120,000 Base + $20,000
  • 30,000 Bonus (OTE $140K
  • 150K) We are working with Minuteman Plumbing, Heating & Cooling that is one of the fastest-growing residential service companies in the Boston area.
In just two years, they've grown from a two-person operation to 25 employees and 12 service trucks, and they're just getting started. We're looking for a Service Manager to take ownership of their service department and help build the next stage of growth. This is a hands-on leadership position. You'll lead weekly service meetings, conduct ride-alongs, coach technicians, run one-on-ones, and help develop training programs that elevate the entire team. You'll spend significant time in the field supporting technicians and customers—not sitting behind a desk. What makes this opportunity different? They're owner-operated and committed to staying that way. They have no plans to sell to private equity and believe in building a company where employees can build long-term careers.
Their goal is simple:
"Treat employees the way we treat customers and create a place where people can thrive for years to come."
What You'll Do:
Lead and coach a growing team of service professionals Run weekly service meetings and ongoing training initiatives Conduct ride-alongs and field coaching Hold regular one-on-one performance meetings Drive accountability, customer satisfaction, and operational excellence Partner with leadership on special projects and department growth
What We're Looking For:
Proven experience leading paid teams in a customer-facing environment Strong coaching, communication, and leadership skills Experience managing performance and developing people Comfortable leading meetings and speaking in front of groups Ability to earn credibility with skilled trades professionals Trade experience is not required. Leadership experience is.
Compensation & Benefits:
$120,000 base salary $20,000
  • 30,000 annual bonus opportunity 3 weeks PTO 6 paid holidays 5 paid sick days 401(k) with company match BCBS medical coverage Clear growth path into future operations leadership roles
Job Type:
Full-time Pay:
$120,000.00
  • $150,000.
00 per year Application Question(s): How many employees have you directly managed at one time?
Work Location:
In person