Director, Global Security Operations Center

0 Saved Jobs Director, Global Security Operations Center Springfield, Massachusetts; Boston, Massachusetts; New York, New York Job Category Technology

ID R20397 OVERVIEW

JOB

DESCRIPTION

HIRING PROCESS CULTURE BENEFITS Thank you to our employees for voting us one of the top places to work in Massachusetts for seven consecutive years! Overview A career with us means you'll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love. We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are. Roger Crandall CEO "Since our founding in 1851, mutuality has put our policyowners at the center of everything we do. At our core, we're a company of people helping people in their time of need, and that spirit extends to the culture we've built at our company. Our employees support and rely on each other each day, collaborating to deliver the best solutions for our customers and help millions more secure their future and protect the ones they love." Job Description

JOB DESCRIPTION

Director, Global Security Operations Center Enterprise Cyber Security Full Time, REMOTE The Opportunity The Director of Global Security Operations Center (SOC) team operates within MassMutual's Cyber Fusion Center, the organization responsible for enterprise-wide threat detection, monitoring, and response. As the Director of the SOC, you will lead a mission‑critical cybersecurity organization responsible for 24x7x365 threat detection, monitoring, and incident response across MassMutual's global environment. You will shape the strategic direction of the SOC, drive operational excellence, and ensure our teams, technology, and processes work seamlessly to protect MassMutual's data, systems, employees, and customers. Your work directly influences MassMutual's ability to prevent, detect, and respond to cyber threats in real time, ensuring the resiliency and security of the enterprise. The Team You will lead a globally distributed SOC organization operating in a follow‑the‑sun model with teams across the US, India, and Romania. The SOC is composed of analysts, detection engineers, threat intelligence partners, and automation specialists who collaborate closely with Security Platforms, Security Intelligence, Incident Response, and Engineering teams. Team members share MassMutual competencies of accountability, agility, continuous learning, communication excellence, leadership traits, resilience, and self‑awareness. Together, the team is motivated by solving complex cybersecurity problems and advancing a modern, high‑performing SOC. The Impact In this role, you will: Execute SOC Operational Strategy Oversee all global SOC operations, ensuring alignment with MassMutual's cybersecurity strategy and regulatory requirements. Review SOC metrics, staffing needs, and budget requirements with security leadership. Drive Threat Detection & Incident Response Excellence Lead the response to cybersecurity events and critical incidents, ensuring appropriate analysis, prioritization, escalation, and communications. Ensure structured and consistent incident handling processes across all SOC tiers. Strengthen Enterprise Communication & Decision Support Act as the escalation and communication liaison with senior leadership and other critical stakeholders. Ensure timely, risk‑aware decisions and clear communication of incident impacts and recommended actions. Advance Detection Engineering & Automation Capabilities Partner with Detection Engineering and Security Platforms to optimize

SIEM/SOAR

alerting logic, tuning, and playbook development. Expand automation to improve analyst efficiency and response consistency. Develop & Inspire a High‑Performing Global Team Guide analyst growth through training, mentorship, certifications, and hands‑on exercises. Foster a culture rooted in MassMutual values of inclusion, innovation, and continuous improvement. The Minimum Qualifications Bachelor's Degree or equivalent professional experience 8+ years of progressive experience in cybersecurity, including SOC leadership, threat detection, and incident response. 2+ years of experience leading large, globally distributed technical teams in high‑pressure operational environments. Flexibility to support off hours and weekends on call Preferred Qualifications Experience running or modernizing enterprise‑scale SOC operations within financial services. Expertise with SIEM, SOAR, EDR, cloud‑native security tools, and emerging GenAI‑enabled SOC capabilities. Deep technical understanding of cyber threats, attacker TTPs, malware analysis, and security detection technologies. Experience collaborating with audit, compliance, risk management, and external regulatory partners. Demonstrated success developing cybersecurity playbooks, workflows, and readiness exercises. Strong executive‑level communication and reporting skills. What to Expect as Part of MassMutual and the Team Regular collaboration with the Threat Intelligence, Security Platforms and Detection engineering teams Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-RK1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures (opens in new window) page. MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range:

$156,000-$204,700