Manager, Operations

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of 'Furnishing Life's Best Memories'. At Broad River, we call all our employees "Memory Makers." We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

AT A GLANCE

The Operations Manager reports directly to the Director, Operations and is part of the Operations department. This role will be responsible for overseeing the daily operations of a distribution center. In this position, you will lead a team of salaried departmental associates & ensure that all departments are working together to achieve our goals. You will be expected to develop and implement strategies to improve efficiency and productivity. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills. Be prepared to join a team of collaborators committed to Furnishing Life's Best Memories.

DAY IN THE LIFE AS THIS MEMORY MAKER

Maintain scheduling of tasks to meet business needs Lead a team of salaried employees with training, direction, accountability, and encouragement Reporting of KPI's both internally and externally Monitor safety through behavioral awareness and ensure compliance with all laws, regulations, and policies Analyze data and make recommendations for improvements to processes, procedures, and systems. Manage budgets, inventory profitability and resources effectively, ensuring that all expenditures/adjustments are aligned with company goals. Remain current on documented best practices and apply this knowledge to drive innovation and growth. Communicate effectively with leadership team, Memory Makers and business partners verbally and in writing. Maintain scheduling tasks to meet business needs. Tasks may include the coordination of outbound, inbound, inventory and quality control function

WHAT YOU'LL NEED TO SUCCEED

A positive outlook and encouraging mindset Strong leadership skills to effectively motivate and mentor members of their team Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously Ability to effectively communicate expectations, instruction, and performance levels in both written and verbal form Collaborate interdepartmentally to meet business needs, drive KPI's and build relationships Manage time and expectations for self and others Ability to build team with intentional hiring practices, training, mentorship, and accountability Proficient in various software and technologies to include reporting Innovative thinking to improve efficiencies and reduce costs Flexibility in scheduling and ability to work all shifts Ability to work well under pressure and meet deadlines Excellent communication and interpersonal skills Proven track record of successful leadership and team development

WORKPLACE ENVIRONMENT

While performing the duties of this job the employee is: Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring Must be able to routinely lift or move objects up to 75 pounds Ability to travel for meetings, meet and greets and company events Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS & BENEFITS

Salary Range:

$65,000-$70,000 annually, based on numerous factors including experience, knowledge, and skill. Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at BRR locations Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self

WHAT YOU'LL NEED TO SUCCEED

A positive outlook and encouraging mentality Strong leadership skills to effectively motivate and mentor members of their team Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision Ability to effectively communicate expectations, instruction, and performance levels in both written and verbal form Collaborate interdepartmentally to meet business needs, drive KPI's and build relationships Manage time and expectations for self and others Ability to build team with intentions, hiring practices, training, mentorship, and accountability Proficient in various software and technologies to include reporting Innovative thinking to improve efficiency and reduce costs Flexibility in scheduling and ability to work all shifts