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Operations Manager
Job
St. Joseph County Transportation Authority
Three Rivers, MI (In Person)
$56,500 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and experienced Operations Manager to oversee and enhance our operational processes. The ideal candidate will be able to work with and report to the Director regarding day-to-day operations. The Operations Manager is vital to keeping employees on task and accountable to job descriptions and SJCTA policies and procedures. All SJCTA Managers are expected to participate in a collaborative, goal-oriented team environment. This role requires a strong leader who can foster a collaborative work environment while focusing on continuous improvement, strategic growth and D.O.T. compliance. Responsibilities
- Work effectively within state and federal guidelines pertaining to transit.
- Evaluate effectiveness of current programs, routes and software provisions and provide recommendations on new programs to the Director.
- Collaborate with the Director and trainer in the development of on-boarding, training evaluation standards and procedures for drivers. Maintain and work with the employee schedule; including coordinating employee coverage for time-off requests.
- Respond to employee call-ins and re-schedule as needed.
- Ability to maintain confidential information.
- Responsible for pre-employment background checks and drug screens, as well as random drug & alcohol screenings.
- Conduct employee performance evaluations that are timely and constructive.
- Handle discipline and retention of employees as needed and in accordance with company policy.
- Assist HR and Director with termination of employees.
- Assist with or suggest updates to SJCTA operations manual and policies as needed.
- Review employee records for current licenses and timely renewals of DOT physicals.
- Maintain secure employee files related to discipline and drug screening.
- Evaluate time card reports for all hourly employees on a weekly basis.
- Follow-up on accidents, incidents and complaints.
- Attend training seminars and meetings when requested.