Systems Operations Supervisor - Systems Supervisor

Systems Operations Supervisor

• Systems Supervisor State of Minnesota
• Minnesota IT Services Saint Paul, MN Job Details Full-time $42.32
• $72.

61 an hour 1 day ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Pension plan Employee assistance program Vision insurance Loan forgiveness Life insurance Qualifications IT management Enterprise software IT Cross-functional collaboration

Full Job Description Job Details Working Title:

Systems Operations Supervisor Job Class:

Systems Supervisor Agency:

Minnesota IT Services Job ID :

93550

Location :

St.

Paul Telework Eligible :

Yes Full/Part Time :

Full-Time Regular/Temporary :

Unlimited Who May Apply :

Open to all qualified job seekers

Date Posted :

04/28/2026

Closing Date :

05/11/2026

Hiring Agency/Seniority Unit :

Minnesota IT Services Division/Unit :

Department of Children, Youth & Families Work Shift/Work Hours :

Day Shift Days of Work :

Monday•

Friday Travel Required :

No Salary Range:

$42.32

• $72.61 / hourly; $88,364
• $151,609 / annually

Classified Status :

Classified Bargaining Unit/Union :

216

• Middle Management Association/MMA FLSA Status :

  Exempt
• Executive Designated in Connect 700 Program for Applicants with

Disabilities:

Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Children, Youth, and Families (DCYF). The

MNIT DCYF

team supports critical systems and applications that ensure the welfare and development of Minnesota's children, youth, and families. You will be a part of a team that works to provide comprehensive services and support that nurture and protect children, enhance family well-being, and foster youth development across the state. Job Summary Minnesota IT Services (MNIT) is seeking a Systems Operations Supervisor to provide first-line leadership for a team of highly skilled IT professionals supporting critical systems for the Department of Children, Youth, and Families (DCYF). In this role, you will oversee the day-to-day operations, stability, and continuity of complex enterprise systems, ensuring they are secure, reliable, and aligned with organizational and regulatory requirements. You will lead a multidisciplinary team responsible for systems architecture alignment, operational risk management, disaster recovery, release coordination, and audit readiness. This position focuses on supervision, coordination, and operational oversight rather than hands-on technical work. You will guide staff, remove barriers, and ensure work is prioritized and aligned with MNIT and DCYF goals. You will also collaborate closely with leadership, security, infrastructure, and business partners to support systems that deliver essential public services. This position requires an employee to be onsite at 444 Lafayette Road, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements. Qualifications Minimum Qualifications To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here : Position requires a minimum of four (4) years of experience supporting or overseeing IT systems operations in a complex, multi-system environment, including system availability, operational stability, and coordination of system support activities.

Experience must include:

Two (2) years of lead work or supervisory experience. Overseeing or supporting systems operations activities, such as system availability, incident response, operational stability, or service continuity. Coordinating or supporting disaster recovery, business continuity planning, or operational risk mitigation efforts. Working with enterprise systems or applications where uptime, reliability, and compliance requirements are critical. Experience collaborating with technical teams, business partners, and leadership to coordinate work, resolve issues, and align priorities. Demonstrated ability to communicate clearly and effectively to foster mutual understanding, and guide teams through change. Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving, complemented by formal or informal leadership and people engagement skills to deliver positive user experiences and high-performing results. Preferred Qualifications Experience supervising IT staff, including performance management, coaching, hiring, and employee development. Experience supporting or overseeing large, complex systems environments (e.g., mainframe or highly integrated enterprise systems). Experience supporting or coordinating security, audit, compliance, or risk management activities. Proven ability to foster team development by promoting collaboration, trust, and knowledge sharing, while empowering individuals to achieve collective goals. Strongly Preferred Qualifications Experience overseeing systems operations in a high-availability or 24/7 environment, including incident response and service continuity. Experience coordinating disaster recovery testing and business continuity planning efforts. Experience providing operational oversight across multiple systems or teams, including prioritization, risk management, and cross-team coordination. Additional Requirements It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: SEMA4 Records Check (applies to current and past state employees only) Criminal History Check Reference Check Social Security and Address Verification Other legally required checks Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including

F-1 STEM OPT

extensions, and cannot complete Form I-983 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application. Application Details How to Apply Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email . For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact Human Resources at . Connect 700 To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at . Veterans To be considered for any Veteran's Status , you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS

(RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview.

You must:

Meet all Minimum Qualifications identified in this posting. Meet all of the RSV criteria. Submit a copy of your DD-214 form by the closing date to:

CERTAIN DISABLED VETERANS

Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you: Meet service requirements and have a verified service-connected disability rating of at least 30%. Provide qualifying documentation verifying the disability. Meet all Minimum Qualifications identified in this posting. You must submit all documentation by the closing date to:

Current State Employees Bidders:

This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Systems Supervisor position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.

Current State Employees:

Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office. About Minnesota IT Services Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT. Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support to help you reach your career goals: Training, classes, and professional development Tuition reimbursement Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the

EAP:

mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

Daily Living/Convenience Services:

Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email and let us know the support you need.