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Job Description
Mitigation Restoration Manager Mr. Cleanz Restoration & Remodeling Blue Springs, MO Job Details Full-time $75,000 - $113,500 a year 7 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Computer operation Customer communication Teamwork Water damage restoration Fire restoration Estimating software for insurance claims Driver's License Leading team collaboration initiatives Project management software Computer skills Managing projects Business operations Team motivation (leadership skill) Senior leadership Mobile devices Full Job Description Mitigation Restoration Manager Mr. Cleanz Restoration & Remodeling Blue Springs, MO | Full-Time | On-Call Rotation Mr. Cleanz Restoration & Remodeling is seeking an experienced Mitigation Manager to lead our mitigation division and join our established, growing team. With more than 19 years in business, we are a trusted residential restoration and remodeling company serving the Kansas City Metropolitan Area. Our work primarily involves insurance-related residential restoration projects—including water, mold, fire, storm, and emergency mitigation services—along with the remodeling and reconstruction required to put homes back together after a loss. This role is one of the most critical positions in our operation, directly impacting project outcomes, insurance compliance, customer satisfaction, and company profitability.
POSITION OVERVIEW
The Mitigation Manager is responsible for overseeing all emergency services and mitigation operations from initial loss response through completion and handoff to the estimating team. This is a senior-level field and operations leadership role — you will be hands-on when needed, but your primary focus is on running the division: managing technicians, enforcing TPA and carrier compliance, monitoring job timelines, controlling scopes, ensuring documentation is complete, and making sure we get paid correctly and on time. You will need to understand the full mitigation process from the ground up — including the ability to perform tech-level work — but your value to this company is in your ability to manage, lead, and keep the operation running smoothly across multiple active jobs simultaneously. If you know the restoration industry, understand how insurance claims work, and have led crews in a fast-paced mitigation environment, this is your opportunity to step into a high-impact leadership role with strong earning potential.
KEY RESPONSIBILITIES
Oversee all active mitigation jobs — water, fire, mold, storm, and contents losses Manage mitigation technicians including scheduling, performance accountability, and day-to-day direction Ensure rapid and proper emergency response and job setup on every loss Monitor job progress across all active projects to ensure timelines are being met per TPA and carrier requirements Maintain strict compliance with IICRC standards and insurance carrier/TPA-specific rules and protocols Review and approve all job documentation — drying logs, moisture readings, scopes, photos, and required reports Ensure scopes of loss are being handled correctly and completely, protecting our ability to bill accurately Oversee estimating handoff — confirm each job is properly documented and scoped before transitioning to reconstruction Communicate professionally with homeowners, insurance adjusters, TPAs, and internal teams throughout each project Ensure timely and accurate updates across all company software and job management platforms Track equipment deployment and inventory across all active jobs to maximize utilization and reduce loss Identify and resolve job site issues quickly to prevent delays, additional damage, or compliance failures Ensure billing milestones are hit and payment is collected correctly on every mitigation job Conduct quality control inspections across active and completed mitigation jobs Support on-call operations and emergency response scheduling
COMPENSATION
$75,000 - $113,750 Annually +
Performance Based Commissions & Bonuses Compensation Structure Includes:
Weekly paychecks Hourly base pay Overtime paid at time-and-a-half Performance-based commission Performance-based bonuses tied to division efficiency, compliance, and job outcomes Paid training on company systems, software, and processes
BENEFITS
Paid Time Off ◦ Vacation ◦ 6 paid holidays ◦ Paid birthday off Full Insurance Benefits ◦ Health, Dental, Vision & Life Stable, year-round work in a recession-resistant industry Professional, team-oriented work environment Opportunity to grow with a 19-year-established company with a strong local reputation Company vehicle and equipment provided
REQUIRED QUALIFICATIONS
Minimum 3-5 years of experience in the mitigation or restoration industry (required) Minimum 2 years in a lead, supervisory, or management role within restoration (required) Direct experience working with insurance carriers, TPAs, and adjusters (required) Strong understanding of IICRC standards and insurance carrier compliance requirements Proficiency with restoration industry software (Xactimate, Dash, Albi, Encircle, or similar) Valid driver's license with a clean driving record Ability to perform hands-on mitigation work when needed alongside the team Ability to work overtime and participate in a rotating on-call emergency schedule Strong computer and mobile technology proficiency IICRC certifications (WRT, ASD, AMRT) strongly preferred
REQUIRED SKILLS & CHARACTERISTICS
Strong leadership — ability to direct, motivate, and hold a team accountable Exceptional organizational skills — managing multiple active jobs simultaneously without dropping the ball Detail-oriented — documentation accuracy and scope completeness are non-negotiable in this role Professional communication — you will represent Mr. Cleanz with homeowners, adjusters, and carrier reps Composed under pressure — emergency restoration is fast-paced and stressful; you set the tone for your team Business-minded — you understand that how we document and manage jobs directly impacts how we get paid Problem-solver with a bias toward fast, effective solutions
WHY MR. CLEANZ
At Mr. Cleanz Restoration & Remodeling, we've spent nearly two decades building a reputation for doing restoration right. Our Mitigation Manager is not a paper-pusher — you'll be a key leader in a company that values quality, accountability, and taking care of homeowners when they need it most. This role comes with real authority, strong earning potential, and the opportunity to build and shape a division that you can take pride in. If you are an experienced restoration professional ready to step into a high-impact leadership role with a stable, well-established company — we want to hear from you. Apply today.
Pay:
$75,000.00 - $113,500.00 per year
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
