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Job Description
Field Services Manager Convoy of Hope - 4.7 Springfield, MO Job Details 22 hours ago Qualifications Forklift Certification Project reporting CPR Certification Google Workspace Equipment safety procedures ServSafe Food Safety Manager Certification Workplace dispute resolution Forklift High school diploma or GED Schedule management First Aid Certification Management reporting ServSafe Food Manager Certification Productivity software Project planning phase Program budgeting Project management in construction AED Certification Full Job Description Convoy of Hope considers all team members to be ministers of the Gospel. Employment at Convoy of Hope is viewed as a calling from God to serve others through our faith and core values. As part of this calling, team members may be asked to pray with or provide spiritual care to fellow employees, donors, guests, or others we serve. Every team member is expected to model Christ-like character and to integrate their faith into their work and interactions.
Ministry Function:
The Disaster Relief Field Services Manager supports the ministry of Convoy of Hope and the Disaster Relief team by providing leadership in disaster response operations, with a focus on heavy equipment readiness and operations, debris removal, and cleanup efforts, and project management related to long-term recovery initiatives, including repair and rebuild projects.
Essential Duties and Responsibilities:
Deploys as part of the initial response team to provide leadership and oversight for field operations including heavy equipment operations and debris removal/cleanup operations. Deploys as a disaster assessor and makes comprehensive recommendations regarding operational requirements, equipment utilization/needs, recovery strategies, and resource deployment to Disaster Relief leadership as assigned. Maintains a strong focus on safety when providing assessments of disaster-affected structures and determining the deployment of team members and volunteers within those structures. Manages and oversees the deployment, utilization, maintenance, and accountability of DR equipment, trailers, generators, forklifts, chainsaws, heavy equipment, and other operational assets as assigned. Develops and administers preventive maintenance programs, inspection schedules, repair tracking systems, and lifecycle management plans for heavy equipment, operational assets, and tools utilized in repair and rebuild operations. Leads refurbishment, rebuild, restoration, and replacement projects, including project planning, budgeting, contractor coordination, procurement, scheduling, quality assurance, and documentation in collaboration with working group leadership. Maintains accurate equipment inventories, maintenance records, asset tracking systems, and operational readiness reports. Provides leadership to volunteer rebuild teams as assigned. Collaborates with the Recovery Services Director on long-term recovery efforts, equipment support, and related projects as assigned. Assists in developing and delivering training related to field operations, equipment operation, maintenance procedures, safety standards, and disaster response best practices. During active disasters, serves as a field supervisor, equipment operations supervisor, or support lead as assigned. During peacetime, leads assigned working group projects focused on operational readiness, equipment modernization, fleet improvements, and response capability enhancements. Follows general and equipment-specific safety regulations and ensure compliance with applicable federal, state, organizational, and industry safety standards. Supports other Convoy of Hope programs and ministry initiatives as assigned. Fulfills all other duties as assigned.
Required, Knowledge, Skills, and Abilities:
Three years' experience in in disaster services, fleet management, heavy equipment operations, construction project management, maintenance management, or a related field required. A bachelor's degree in a related field is preferred; a high school diploma or equivalent is required. Knowledge of equipment lifecycle management, preventive maintenance programs, heavy equipment operations, and equipment safety practices. Strong project management skills, including budgeting, scheduling, planning, execution, and reporting. Ability and willingness to deploy often on short notice for extended periods during disaster response operations. Ability to positively contribute to team projects, cooperate with team members, and assist leadership with planning, implementation, and evaluation. Excellent interpersonal communication, leadership, and conflict-resolution skills. Strong organizational, analytical, and problem-solving skills with the ability to manage multiple projects simultaneously. Exhibits strong Mac or PC proficiency and working knowledge of Google Workspace and Microsoft Office, with the ability to quickly learn other COH systems as needed. Must be at least 25 years of age to be eligible for this position due to organizational driving and insurance requirements and be able to obtain a Class A CDL driver's license. Must be able to lift up to 50 pounds frequently. Must be able to traverse work areas by walking, climbing stairs, and by operating a forklift. Must be able to stand, bend, crawl, stretch, lay, and squat frequently to maintain equipment. Must have or obtain ServSafe Manager Certification within 90 days of employment. Must have or obtain applicable Forklift Certification within 60 days of employment. Must have or obtain chainsaw operator and safety certification within one year of employment. Must have or obtain CPR/AED/Basic First Aid certification within 60 days of employment. Completion of required FEMA and NIMS courses prior to employment or within six months of employment.
As a Christian organization, Convoy of Hope believes it is critical that team members embrace the organization's religious purposes for which it exists and not only agree with its Statement of Faith but demonstrate it in their lives on an ongoing basis. Demonstrates cultural awareness, humility and an ability to learn from international colleagues to strengthen global collaboration. All team members are expected to contribute to the successful coordination and delivery of major organizational events (IWD, etc), working cooperatively across working groups as needed. Attends and actively participates in COH At Home Week meetings and activities as a required responsibility to the organization and fellow team members. Serves as an advocate for the ministry, striving to nurture, broaden, and develop financial and other resource opportunities to support and expand organizational and program ministry. Positively represents the ministry of Convoy of Hope, including its mission statement and core values, to all outside constituencies.
Supervisory Responsibilities:
This position may have direct supervisory responsibilities of volunteers and/or team members.
