Operations Supervisor- [Full Time] - George County, MS

Position:

Operations Supervisor FTE:

Full Time City:

Lucedale Ameripro Health is seeking an Operations Supervisor that will oversee daily EMS field operations in the absence of senior management. This role ensures adequate coverage, compliance with protocols, and operational efficiency while serving as a liaison between field staff and other departments. The position requires strong leadership, organizational skills, and the ability to respond to critical incidents when needed. Key Responsibilities Supervise day-to-day EMS field operations and staff performance. Ensure crews have required equipment and adequate supplies for assigned duties. Act as liaison between field staff and internal departments (Training, HR, Billing, etc.). Maintain accurate schedules, training records, and state-required documentation. Monitor system deployment and operational efficiency for cost-effective performance. Respond to high-acuity calls and coordinate ambulance transport during major incidents. Assist in employee evaluations, attendance tracking, and certification compliance. Uphold adherence to company policies, procedures, and patient care protocols. Why Choose AmeriPro? At AmeriPro Health, you are at the heart of everything we do! Thrive here with industry-leading pay from day one, comprehensive benefits, clear career pathways, on-going training, and a supportive environment where your expertise is valued. Powered by innovative, cutting-edge technology and state-of-the-art ambulances, you will have the tools to focus on what matters: saving lives and shaping the future of healthcare. Join AmeriPro and be part of a forward-thinking team redefining EMS through innovation and a relentless commitment to excellence! Equal Opportunity Employer Statement It is the policy of AmeriPro Health to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran or military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. AmeriPro Health supports veterans, provides reasonable accommodations for individuals with a disability. We maintain a workplace is committed to maintaining a workplace free from harassment/retaliation. #AmeriPro AmeriPro supports you and your family by offering a comprehensive and competitive health and well-being benefits program. Our company provides supportive leadership, professional development & opportunities for advancement. Compensation and Benefits Competitive compensation Personal Time Off starting at 2 weeks; increases with tenure Expansive benefits package to include: Medical, Dental, Vision, Voluntary Short-term Disability, Life, Accident, Critical Illness, Hospital Indemnity Employer paid Basic Life and AD&D Employer $600 Contribution to HSA with a HDHP 401k Employer Match 50% up to first 6% of eligible compensation Tuition Reimbursement Employee assistance programs (EAP) Certification/Licensure Requirements High school Diploma or GED Minimum of 2 years of experience in the EMS field preferred Certified Paramedic, ACLS, BLS; preferred certifications in b

PPC/PALS, PHTLS/BTLS

Valid state specific Drivers' license Effective written and verbal skills, including proper spelling and grammar Basic computer literacy, including MS Word and Excel FEMA IS certs: (IS-100; IS-200; IS-700; IS-800) Physical Qualifications List Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear Frequently is required to stand and walk Occasionally required to sit, climb, stand, or balance Frequently lift and/or move up to 180 pounds and occasionally lift and/or move up to 300 pounds with assistance from others Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus Required Qualifications High school diploma, GED, or equivalent qualification Minimum of 2 years of experience in the EMS field preferred Certified Paramedic, ACLS, and BLS. Preferred certifications in b

PPC/PALS, PHTLS/BTLS

Valid state specific Drivers' license Excellent organizational and leadership skills. Effective written and verbal skills, including proper spelling and grammar. Basic computer literacy, including MS Word and Excel.

FEMA IS certs:

(IS-100; IS-200; IS-700; IS-800) Skills Knowledge of methods and techniques for providing on-site emergency medical services Knowledge of company medical director approved protocols and standing orders Ability to read and interpret local maps Demonstrated skills in the successful completion of multiple, simultaneous and rapidly emergent tasks Demonstrated ability to read and understand medical terminology Demonstrated ability to write reports, and correspondence Demonstrated ability to effectively present information and respond to questions regarding patient care, Puckett EMS operations and other customer service issues Demonstrated ability to utilize personal computer systems including PCR reporting, email and MDT applications Demonstrated ability to represent AmeriPro EMS and other team members as an EMS professional Demonstrated ability to utilize a ventilator in a clinical environment Working Environment Due to the nature of EMS Care working conditions, employees may be exposed to inclement weather, potential hazardous conditions, psychological stressors, diseases and other illnesses. Frequent interruptions, work pressure, difficult personalities and irregularities in work schedule are expected. Employee is subject to continually changing deadlines while performing the duties of this job. The employee will be occasionally required to attend meetings, some of which may take place outside of regular working hours. Shifts 48/96