Operations Manager
Job
Tropical Smoothie Cafe
Garner, NC (In Person)
$50,000 Salary, Full-Time
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Job Description
Job Summary Because smoothies don't manage themselves... We're searching for a high‑energy, detail‑oriented, goal-driven, people‑loving Operations Manager to oversee our Tropical Smoothie Cafe located in a busy shopping center. Think of yourself as the captain of a small fleet—except instead of ships, it's blenders, line checks, labor targets, and teams who rely on you to keep everything running smoothly. What You'll Do (a.k.a. Your Daily Smoothie Blend): Lead, coach, and develop your team and shift leaders Ensure the café exceeds operational standards, speed of service goals, and guest satisfaction targets Monitor labor, cost of goods sold, and guest satisfaction scores. Conduct regular store inspections to ensure you are health department ready 100% of the time Hiring, training, and performance management Keep the atmosphere positive and upbeat, the standards high, and the orders flowing Create financial reports weekly and ensure we stay on target with the cafe's goals- Or exceed them! What You Bring to the
Table:
Experience managing at a high‑volume business Strong communication skills and promptly responds to all communications A love for structure, systems, consistency and cleanliness A competitive, but friendly, nature with a commitment to excellence and a drive to grow the business Deeply invested in people development, from managers to frontline staff High standards for brand execution, both visually and operationally Strategic and forward‑looking, always building toward a more corporate, centralized structure Hands‑on operator who works on the lines with the team and leads by example Strong leadership presence, with clear expectations, and a focus on accountability and encouragement Persistent problem‑solver, unwilling to let technical or operational issues linger Perks of Joining theTeam:
Competitive pay and performance incentives Growth opportunities as we continue to expand A supportive leadership team that is always here to help Free meals on shift PTO offered after the first 6 months Health insurance offered Ready to Blend Your Skills With Our Team? If you're passionate about people, operations, and creating a guest experience that feels like sunshine in a cup, we'd love to meet you. Apply today and help us keep our cafés running smoother than a perfectly blended Sunrise Sunset.Job Type:
Full-time Pay:
From $50,000.00 per yearBenefits:
Flexible schedule Health insurance Paid time offWork Location:
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