Operations Manager

Primary Responsibilities Provide strong leadership and support to office staff Oversee daily office operations and ensure workflow efficiency Deliver exceptional customer service to clients, caregivers, and community partners Perform accurate and timely data entry and documentation Assess client needs, support care plan development, and coordinate services Manage phone system: answer, route, and resolve inquiries Organize, maintain, and file records and documentation Coordinate and schedule meetings, appointments, and internal communication Assist with training, onboarding, and supporting new staff Complete additional duties, tasks, and projects as assigned Conduct home visits as needed (company vehicle provided) Requirements Strong written and verbal communication skills Excellent customer service abilities Must be able to multitask and manage competing priorities Highly organized with exceptional attention to detail Ability to work well with a team and support others professionally Ability to work independently and make sound decisions Must handle confidential information with discretion Must pass a background check Social Work or supervisory experience preferred Administrative experience: 2 years required Must be able to provide documentation verifying previous experience and professional references The duties listed represent typical daily, weekly, and as-needed responsibilities. Employees must be willing to perform additional related tasks as assigned.

Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person