Assistant Director of Parking Operations

Assistant Director of Parking Operations University of Nebraska Lincoln, NE Job Details Full-time From $80,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Parental leave Employee assistance program Vision insurance Employee discount Life insurance Retirement plan Qualifications Stakeholder engagement Managerial strategic planning Occupational safety regulation compliance EHS Logistics management Vendor management Safety regulations Regulatory compliance Environmental compliance Routine inspections Team development Key Performance Indicators Driver's License Supervising experience Team management Vendor relationship management Environmental regulatory compliance Maintenance management Transit transportation systems Staff development Full Job Description Ranked as one of the Best Employers in Nebraska and certified as a Lincoln Family-Friendly workplace, the University of Nebraska-Lincoln is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska's economy each year.

We invest in our employees:

Vacation, sick, and holiday pay. Medical, dental, and vision insurance. No-cost life insurance. Employee Assistance Program. Parental leave. Retirement plans. Tuition assistance for employees and dependents. Exclusive employee discounts. Professional development through training and education. And many more!! As the Assistant Director of Parking Operations, you will: Implement and coordinate departmental strategies related to parking operations, parking facilities maintenance, enforcement, event parking, and transit. Collaborate with leadership to translate strategic goals into operational plans for parking and transit services programs. Monitor operational performance metrics, capital improvement efforts, and implement improvements to parking, enforcement, event, and transit operations. Coordinate day-to-day operations for parking facilities and transit services, including maintenance planning, inspections, operational readiness, dispatch, vehicle impoundment, and system performance monitoring for garages, surface lots, and related infrastructure (e.g., pavement, striping, signage, lighting, access systems). Monitor operational staffing levels, workflow efficiency, and service delivery, and recommend adjustments to support departmental strategy and changing campus needs. Support development and oversight of operational budgets and resource allocation strategies for parking operations, transit services, and related maintenance and improvement initiatives. Coordinate construction impacts and maintain parking access and operations, ensure service continuity, and communicate operational changes to stakeholders and customers. Evaluate operational needs and recommend changes to procedures, facilities, technologies, and contracted services, and support implementation of approved improvements to enhance system reliability, sustainability, and service quality across parking and transit operations. Support and monitor compliance with safety, accessibility, and regulatory requirements; reinforce a culture of safety, accountability, and customer-focused service delivery. Assess operational needs for equipment, materials, systems, and contracted support; provide recommendations to leadership; assist with contract implementation and vendor relationship management; and ensure performance aligns with specifications, budgets, and institutional standards. Maintain collaborative relationships with campus stakeholders and customers, communicate departmental priorities and manage service expectations, and gather feedback to support continuous improvement initiatives. Support evaluation and implementation of evolving technologies, automation systems, and industry best practices to improve parking and transit performance, energy efficiency, operational continuity, and overall departmental effectiveness. Provide leadership and oversight of staff performance, including setting goals, communicating expectations, delivering coaching and training, conducting evaluations, documenting performance, and recommending salary adjustments. Support a compliant and high-performing work environment by promoting safety standards, ensuring adherence to policies and training requirements, participating in hiring, and initiating corrective actions when needed. What you bring to the position: Bachelor's degree in business administration, public administration, communication studies, facilities management, or a related field; or equivalent combination of education and experience. 3+ years of progressive leadership experience in parking operations, transportation operations, facilities management, operations management, or a comparable environment. Experience supervising professional staff, supervisors, or operational teams, including supporting leadership development and fostering a culture of accountability and engagement. Experience implementing operational plans, managing resources, and coordinating complex logistics such as event operations, construction impacts, access management, routing, staging, and service continuity across dynamic environments. Knowledge of parking and transit operations, including parking facilities, enforcement processes, event parking, access and traffic management, and dispatch/service delivery. Knowledge of safety, environmental, and regulatory compliance requirements related to parking facilities, transit services, and customer-facing operations. Skilled in operational planning, goal implementation, and performance monitoring practices, with the ability to analyze operational and financial data and provide recommendations to support leadership decision-making and capital improvement efforts. Ability to coordinate maintenance planning, inspections, and operational readiness activities to support reliable service delivery. Strong interpersonal and communication skills with the ability to collaborate effectively with campus stakeholders, customers, vendors, and operational partners. Ability to manage multiple operational priorities and ensure alignment with departmental goals in a fast-paced environment. Experience supporting vendor relationship management and service contract implementation to ensure performance aligns with specifications, budgets, and institutional standards. Must have a valid driver's license and meet University driver eligibility requirements. Additional qualifications that support success in this position (not required): Knowledge of local, state, and federal regulations related to parking, transit, and/or facilities maintenance management. Knowledge of University budgeting systems, operational processes, and institutional policies. Knowledge of parking technology platforms and revenue systems, with the ability to support system performance and customer usability. Knowledge of budget development and monitoring practices and resource allocation principles in a service operations environment. Demonstrated ability to apply continuous improvement methods to enhance service delivery and system performance. This position is full-time and is classified as exempt. : https://employment.unl.edu/postings/100419 Learn more about University Operations and other opportunities here: https://go.unl.edu/uocareers The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. Criminal history background check and driving record review are required.

Pay:

From $80,000.00 per year

Work Location:

In person