HVAC Operations Manager

HVAC Operations Manager

VSV WINS - 2.5

Passaic, NJ Job Details Full-time $85,000 - $115,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Managing maintenance teams Customer communication Operational analysis Customer relationship building Field service Team leadership Service scheduling Staff scheduling Team scheduling Client relationship development Maintenance schedule management Team development Driver's License HVAC Customer relationship management Vendor relationship management Leading team collaboration initiatives Dispatch software communication Managing projects Maintenance management Workforce management

Technical Proficiency Full Job Description HVAC Operations Manager Location:

Passaic, New Jersey (On-Site)

Employment Type:

Full-Time Salary:

$85,000-$115,000 About the Role We are seeking an experienced HVAC Operations Manager to oversee daily residential and commercial HVAC operations. This leadership role is responsible for managing field technicians, dispatch coordination, scheduling, service delivery, operational efficiency, and customer satisfaction. The ideal candidate will have a strong background in HVAC operations, team leadership, and process improvement, with the ability to drive performance and support business growth. Key Responsibilities Lead and oversee residential and commercial HVAC operations. Manage service technicians, installers, dispatch personnel, and support staff. Coordinate scheduling, workload distribution, and resource allocation. Monitor operational performance metrics and implement process improvements. Ensure timely completion of HVAC installations, maintenance, and service projects. Maintain high standards of customer service and client satisfaction. Develop and implement operational policies and best practices. Support workforce planning, hiring, training, and performance management. Collaborate with leadership to drive operational growth and profitability. Ensure compliance with safety regulations, industry standards, and company policies. Required Qualifications Proven experience in HVAC operations management. Strong leadership and team management skills. Experience managing HVAC installation, service, maintenance, and dispatch functions. Excellent organizational and problem-solving abilities. Strong communication and customer relationship management skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency with scheduling, dispatch, and service management systems. Valid driver's license preferred. Preferred Qualifications Experience overseeing both residential and commercial HVAC operations. Knowledge of HVAC industry regulations and safety standards. Prior experience scaling operations and improving service efficiency. Technical HVAC certifications or industry-related credentials are a plus. Compensation & Benefits Competitive base salary Performance-based bonus opportunities Health, dental, and vision benefits (if applicable) Paid time off and holidays Professional development and training opportunities Career advancement potential Supportive and collaborative work environment TC01

Pay:

$85,000.00 - $115,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Application Question(s): Can you describe your experience managing residential and commercial HVAC operations, including the size of the teams you have supervised? What has been your involvement in scheduling, dispatch coordination, workforce planning, and day-to-day service operations? Have you managed HVAC installations, maintenance, and service departments? What were your key responsibilities and achievements?

Work Location:

In person