Operations Manager

Operations Manager ConGlobal - 2.7 Maple Heights, OH Job Details Full-time $62,000 - $75,000 a year 10 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Vision insurance Qualifications Rail transportation Microsoft Outlook Operations management Outdoor work Staff scheduling Regulatory compliance Unloading Employee retention Mid-level Improving operational efficiency Administrative experience Team development Staff training Employee engagement Crew management Delegation Communication skills Staffing management Safety protocol implementation Regulatory compliance management Cross-functional communication Time management Staff development Full Job Description ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we've kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services that meet ever-evolving needs. We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. We offer multi-modal expertise with operations across the U.S., Mexico, and Costa Rica and the largest depot terminal network in North America. We have industrial operations insights and specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs. As the Railyard Operations Manager, you will be responsible for leading the day-to-day operations of the railyard terminal staff, with an emphasis on safety, performance, and productivity. You will coordinate and prepare railcars for loading and unloading, verify inbound and outbound train numbers, and manage the movement of ramp crews. In addition, you will identify operational challenges, solve problems to ensure an efficient flow within the terminal, and ensure compliance with all rules, regulations, and policies. Your leadership will drive terminal staff engagement and retention, while you also coach staff on safety matters. Other duties will include administrative tasks, staff scheduling, and ensuring effective communication within the team.

Location:

5300 Green Hurst Drive Maple Heights, Ohio 44137

Starting Pay:

$62,000 - $75,000/year

Status:

Full-Time |

Immediate Hire Schedule:

Availability to work Sun, Mon, Tues, Wed, and Thursday 1:00-9:00pm required, as well as Holidays.

Key Responsibilities:

Lead and manage daily railyard operations, ensuring a safe, productive, and efficient work environment. Coordinate and prepare railcars for loading and unloading activities. Verify numbers on all inbound and outbound trains to ensure accuracy and regulatory compliance. Direct and manage ramp crew movements to maintain timely and effective operations. Identify operational challenges and implement problem-solving strategies to ensure continuous workflow efficiency. Enforce safety regulations and company policies, providing immediate coaching and corrective action when necessary. Monitor and manage LPH (Lifts Per Hour) performance to ensure operational efficiency targets are met. Promote employee engagement and retention by fostering a positive, performance-driven culture. Oversee staff scheduling, workforce planning, and shift coordination. Perform administrative duties including reporting, documentation, performance tracking, and staff training. Maintain clear and effective communication across teams to ensure alignment and operational success.

Qualifications:

Minimum 3-5 years of supervisory experience, preferably in railyard operations or a related field. Strong safety record with excellence in conducting and documenting safety observations. Demonstrated ability to delegate tasks effectively and hold team members accountable. Experience managing shifts of 10-20 employees in a fast-paced operational environment. Proven ability to monitor, analyze, and improve LPH (Lifts Per Hour) performance metrics. Ability to lift a minimum of 25 lbs. Exceptional organizational, multi-tasking, and time management skills. Excellent communication skills, both verbal and written, are mandatory. Proficiency in Microsoft Outlook and the MS Office suite of products. Strong work ethic and the ability to lead by example. Must pass a pre-employment background verification, physical and drug screening The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.

Preferred Qualifications:

Experience managing railyard operations or similar logistical operations. Familiarity with industry regulations and safety protocols. Strong coaching and team development skills.

Work Environment:

The role involves working outdoors in a railyard environment with exposure to various weather conditions. The position requires managing operational challenges and overseeing staff in an active and fast-paced setting. We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more. If you're a motivated leader with a focus on safety, efficiency, and team development, we encourage you to apply! ConGlobal is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws. At ConGlobal, base pay for any candidate who successfully completes the selection process is determined by several factors, including but not limited to: location, business needs, job-related skills, experience, qualifications, and internal equity. We are committed to fair and competitive compensation practices and tailor our total rewards package to each individual's background and the specific requirements of the role. This package may include a combination of base pay, incentive or bonus opportunities, and a full range of benefits such as medical, financial, and other wellness offerings—depending on the position and employment status.