Director of Operations - Steel

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family! Charter Steel is seeking a Director of Operations to lead manufacturing operations across multiple plants in two Ohio locations. Reporting to the Vice President of Operations, this leader will guide Plant Managers and manufacturing leadership teams to ensure safe, efficient, and effective operations while helping shape the future of the business. This is a great opportunity for an experienced operations leader with proven multi-site manufacturing leadership experience to drive strategy, operational excellence, and culture across a broader manufacturing environment. In this role, you will influence strategy, strengthen operational excellence, and help build a highly engaged culture rooted in safety, continuous improvement, teamwork, trust, and accountability. You will also play a key role in driving customer satisfaction, employee engagement, leadership development, and sustainable growth across the organization. What You'll Do Provide operational support and strategic direction to manufacturing leadership across multiple plants to ensure plant resources — including employees, inventories, expense budgets, and equipment — are effectively utilized to achieve Safety, Quality, and Productivity objectives through an organized and systematic approach. Lead Plant Managers and other manufacturing leadership across multiple plants or locations to ensure safe, efficient, and effective operations. Hold Plant Managers accountable for creating a highly engaging culture that fosters safety, continuous improvement, teamwork, and trust. Contribute to long-term strategic planning and lead execution of prioritized initiatives as a member of the Division Operations Leadership Team. Foster a culture of safety, continuous improvement, trust, teamwork, accountability, and high levels of employee engagement. Drive accountability for producing quality products on time and within budget that meet or exceed customer expectations. Ensure alignment of plant activities and KPIs to Divisional goals and objectives. Develop and ensure execution of capital expenditure plans that support the Business and Strategic Plan. Evolve organization structure to support business strategy while managing headcount and associated costs. Develop a strong pipeline of operations leaders, invest in development of high-potential talent, and address key skill gaps. Implement actions as needed to address low performers. Champion Safety, Quality, Environmental, and Energy Management System programs. Collaborate with all Charter Steel business functions to ensure effective communication, execution, and alignment. Ensure plants are aware of and utilizing all external resources, including CI, Engineering, Safety, HR, Environmental, and other support functions, to problem solve, continuously improve, and achieve objectives. Follow Environmental, Quality, and Safety Management System procedures and requirements. Meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description. What You'll Bring Minimum Qualifications Bachelor's Degree in Engineering, Materials Science, Business, or equivalent combination of education and experience. Experience as a Plant Manager or above with 5+ years of progressive responsibility in a manufacturing environment. Strong track record of leading and developing managerial teams. Demonstrated success in leveraging talent programs to develop operations talent pipeline and address critical skill gaps. Experience in cost control and cost reduction methods through process improvements and project management. Proven problem solving and decision-making skills. Strong verbal and written communication skills. Ability to travel domestically at least 50% and/or as required with occasional international travel. Preferred Qualifications Advanced Degree in Business, Engineering or a related field. Multi-year experience in a metal casting, rolling, forming or processing industry. Industry or other Professional certifications relevant to Charter Manufacturing. Proven experience in the use of an advanced Manufacturing Information System. Experience with ISO/Quality System Requirements. Why Charter Manufacturing At Charter Manufacturing, we are committed to building a culture where employees feel valued, supported, and empowered to do their best work. Safety is at the center of how we operate, and we are equally focused on operational excellence, customer satisfaction, continuous improvement, and developing strong leaders for the future. This role offers the opportunity to make a visible impact across multiple plants while helping drive performance, culture, and long-term success. We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).

OUR STORY

Charter Manufacturing is a family-owned group of diversified metals manufacturing businesses founded in 1936 and headquartered in Mequon, Wis. Our will to grow drives our success. It is fueled by a team of respected and dedicated employees committed to continuous improvement and an entrepreneurial spirit that thrives within the Charter family.

WE ARE INVESTED IN YOU

When you work at Charter Manufacturing you're part of a four-generation family business. That means, you're not just an employee, you're one of our family members. We believe in mutual trust. Employees are respected and empowered to explore new and better ways to impact the success of the company. Employees, at every level, are valued for their motivation to deliver the best products and service. We are in this together. Charter has a thriving team environment. Part of being a family means we collaborate, learn, thrive and benefit - together. We are committed to your future. The forward thinking and enthusiasm from our team drives us to create resources and opportunities for employees to learn, develop and create their own future. We celebrate you. We are successful because of our employees — and their great work doesn't go unnoticed. We recognize and reward our employees for their contributions. Visit our website to learn more about our family of companies. View our 2022 Sustainability Report. To review our data use practices, visit our Company Privacy Policy.

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