ECE Regional Director of Operations

Summary. This is a leadership position responsible for (1) overseeing academy operations management and effectiveness within assigned region; (2) supports academy management with maximizing enrollment potential and minimizing withdraws; (3) serves as a resource and leader to staff (4) mitigates risk by ensuring compliance to internal and regulatory policies and procedures to create a safe child learning environment. This position requires decision making competencies, impeccable communications with problem solving skills and requires a cooperative approach with internal personnel, communities, parents, children, and outside governing agencies. The position is located in the office and frequent travel is required. Job Responsibilities.

• Assumes responsibility of assigned academy locations when necessary
• Initiates disciplinary action in conjunction with academy leader for assigned staff.
• Responds to assigned location incidents, completes or assists with the investigative process without prejudice and complies with the submission process as required by the company.
• In cooperation with academy leaders and other internal personnel, shall recommend, implement and manage operational processes.
• Conducts frequent compliance management walkthroughs; provides effective feedback to improve efficiencies and increase STAR rating.
• Sets forth creative initiatives that supports enrollment process and the community.
• Leads, reviews and manages academy staff; establishes career path goals and achieves accountability.
• Disseminates industry standard trends and company communications.
• Supports safety protocols; ensures staff compliance.
• Creates and upholds academy support plans.
• Recommends, supports and participates in company-wide marketing initiatives.
• Meets or exceeds deadlines set forth by the manager.
• Interviews all in-coming personnel into the assigned academy.
• Evaluates and provides feedback to teachers on tone, quality of education, contents and interventions.
• Leads or may be involved with social service referrals and parent education.
• Guide, direct and evaluate the work of subordinates in overall responsibility of financial performance, compliance, growth, expense control, labor costs and collections
• Identify, train and develop academy management for succession planning.
• Ensures compliance to all internal processes and procedures.
• Monitors and evaluates various age groups, program effectiveness, and outcome; adjusts as necessary for continuous improvement.
• Ensures compliance to all process and procedures.
• Creates a positive work environment encouraging loyalty and trust; supports engagement activities.
• Reviews disciplinary action plans to ensure relevance and consistency within the region.
• Execute operational reporting to analyze and in conjunction with counter position, recommend operational
• Supports business changes.
• Lead and participant in regional and company leadership meetings.

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Page Job Description:

Regional Director of Operations Rev. 09.2022

• Develop partnerships with company's vendors, partners, stakeholders, program partners, regulators/licensing authorities, government representatives, public/charter school administration and community advocates.
• Works cooperatively with other departmental personnel.
• Any other duties as assigned by the manager. Proficiencies.
• Strong organizational skills
• Possess friendly but stern disposition
• Adaptable and able to work in a fast-paced environment.
• Demonstrates attention to detail and accuracy.
• Possess excellent time management skills.
• Ability to multitask
• Advanced reading, writing and communication skills
• Self-motivating
• Intermediate reasoning skills.

Supervisory Requirements. This position has supervisory responsibility. Education/Experience. Bachelor's degree with multi-unit experience preferred and three to five years' in Early Childhood Education ("ECE") is a plus. To perform this job successfully, an individual must have excellent interpersonal/communication skills, leadership experience with intermediate understanding of MS office. Work Environment/Physical & Visual Demands.

• This position works Monday - Friday, typically within Academy's hours; on-call flexibility and local travel is required.
• This position may require, with notice, overnight stays.

Physical Demands:

Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Dynamic work with lifting children or moving items up to 60lbs.

Visual Demands:

Visual acuity to perform activity such as viewing facility, computer terminal, reading and Peripheral and Central Vision.

Environment Conditions:

This position is subject to excessive noise potential, exposure to disease, sunlight, or darkness with both indoor and outdoor environmental conditions.