Lawn Care Operations Manager / Lead Technician

Benefits:

Bonus based on performance Competitive salary Job Title Lawn Care Operations Manager / Lead Technician (WeedX Fertilizing) Location West Chester, PA Company Overview WeedX Fertilizing is a fast-growing lawn fertilization, weed control, and pest management company focused on delivering professional, science-based lawn care with exceptional customer service. We are seeking a motivated, reliable leader to help run and grow the business. Position Summary This is a hands-on leadership role responsible for managing daily operations, answering customer calls, closing sales, and performing lawn fertilization and weed control services. The ideal candidate is organized, customer-focused, sales-oriented, and comfortable working both in the field and in the office . You will be the face of WeedX—interacting with customers, managing routes, completing applications, and helping scale the company. Key Responsibilities Customer Service & Sales Answer incoming calls, texts, and emails Educate customers on WeedX lawn care programs Provide pricing, upsell services, and close new accounts Schedule new customers and manage service routes Follow up on leads, estimates, and renewals Handle basic customer questions, concerns, and service requests Lawn Care & Field Operations Apply fertilizers, weed control, and pest control products Perform applications accurately and safely per label instructions Maintain detailed service notes and records Identify lawn issues and recommend solutions to customers Load, maintain, and clean equipment and trucks Follow all safety, environmental, and company procedures ️ Business & Operations Management Help manage daily schedules and route efficiency Track completed services and ensure billing accuracy Maintain inventory of products and materials Assist with training future technicians Report daily progress and issues to ownership Support growth initiatives and operational improvements Qualifications 5 + years of Lawn fertilization experience Sales or customer service experience Ability to work independently and manage time effectively Strong communication and interpersonal skills Comfortable using phone apps, CRM systems, and basic software Valid driver's license with clean driving record Ability to lift 50+ lbs and work outdoors in varying weather PA pesticide license Compensation & Benefits Competitive base pay (based on experience) Commission or performance bonuses for sales Company truck & equipment (during work hours) Paid training and licensing support Growth opportunity into General Manager / Operations Manager role Long-term leadership opportunity in a growing company Why Join WeedX? Be part of a growing, professional lawn care brand Opportunity to run and help scale the business Hands-on leadership role with real impact Clear path for advancement and increased compensation