Area Manager - O&M

Area Manager - O&M Houston, TX Job Details Full-time 14 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Prescription drug insurance Qualifications Customer communication Preventative hardware maintenance Operations management Field service Customer service Engineering Staff scheduling Regulatory compliance Corrective and preventive actions (CAPA) Emergency management CMMS Team development Key Performance Indicators Business development Bachelor's degree in engineering Electrical systems Overseeing compliance functions Continuous improvement Team management Driving Decision making Mentoring Workplace health and safety regulatory compliance Stocking Associate's degree in engineering Maintenance management Training & development Senior level Training Associate's degree 2 years Communication skills Project stakeholder communication Mechanical knowledge Stakeholder management Performance evaluation

Full Job Description Description:

We are ERock! Enchanted Rock is a leader and innovator in distributed energy. Enchanted Rock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint. At Enchanted Rock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

Role Summary:

The O&M Area Manager is responsible for leading a team of field technicians to ensure safe, reliable, and efficient maintenance and emergency response operations within an assigned geographic area. This role owns day-to-day execution of maintenance programs, technician performance, scheduling, safety compliance, and regional KPIs. The Area Manager serves as the primary operational leader for technicians and is accountable for delivering field performance in alignment with company standards and customer expectations. This position reports to the Regional O&M Manager.

Key Responsibilities:

Field Operations Execution Oversees daily field maintenance activities across assigned sites. Ensures completion of preventive maintenance (PM), corrective maintenance (CM), and emergency response activities. Maintains 24/7 on-call readiness and emergency coverage within the region. Verifies work quality, documentation accuracy, and procedural compliance. Team Leadership & Development Directly manages and mentors a team of technicians. Conducts performance evaluations, coaching, and disciplinary actions as required. Ensures technician qualification cards are current and progressing. Identifies skill gaps and coordinates training plans. Maintains technician morale, engagement, and accountability. Scheduling & Resource Management Develops and maintains technician schedules to meet operational demands. Ensures appropriate site coverage and workload balancing. Verifies tools, PPE, and service vehicles are properly maintained and stocked. Forecasts labor and parts needs and communicates to Regional Manager. Safety & Compliance Leads regional safety culture and compliance initiatives. Conducts safety meetings and ensures adherence to company and regulatory standards. Ensures incident reporting and corrective actions are executed promptly. Customer & Stakeholder Interface Serves as primary operational point of contact for assigned customers. Owns communication regarding site performance, issues, and KPIs. Supports sales and business development activities as needed. Performance Management & Reporting Tracks and reports KPIs including PM completion rates, response times, backlog, safety metrics, and labor utilization. Identifies performance trends and implements corrective action plans. Supports continuous improvement initiatives within the region.

Requirements:

Basic (Required)

Qualifications:

Experience Experience managing leaders or supervisors in a field service, maintenance, or operations environment. Minimum 2 years hands-on experience as a mechanical and/or electrical technician Education Associate's or Bachelor's degree in engineering, technical discipline, or related field preferred. Equivalent field experience will be considered. Skills & Competencies Strong understanding of mechanical and electrical systems. Proven leadership and personnel management ability. Ability to manage schedules and prioritize workload under changing conditions. Strong problem-solving and decision-making skills. Effective written and verbal communication. Working knowledge of maintenance management systems and reporting tools. Additional Requirements Reside in assigned region (Houston). Ability to travel to assigned region monthly. Clean driving record. Ability to work in industrial field environments, including adverse weather conditions. Ability to lift up to 50 pounds. Participation in on-call rotation.

Benefits:

Competitive Pay Medical, Dental, Vision, and Prescription Drug Insurance Company-Paid Life Insurance Flexible Spending Account (FSA) Health Savings Account (HSA) with a company contribution Wellness Programs and Incentives 401(k) Retirement Plan & Company Match Paid Time Off - Sick & Vacation Time Paid Holidays Hybrid Work Schedule! Cool Open-Office Concept Do you have what it takes to join the Enchanted Rock team? Send us your cover letter and resume today. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Enchanted Rock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of "The Team" which includes "Mutual Respect, Openness, and Honesty."