Director Quality Operations

Director Quality Operations Employer EyePoint Location Northbridge, MA Start date May 11, 2026 View more categories View less categories Discipline Quality , Quality Control Required Education Bachelors Degree Position Type Full time Apply now Save job Click to add the job to your shortlist You need to sign in or create an account to save a job. Send job Job Details Company Job Details The Director, Quality Operations will report to the Sr. Director Global Quality Assurance and be responsible for global GMP quality within our internal and external manufacturing operations for development and commercial programs. This position will lead the Quality Operations and Quality Engineering teams who provide daily operational quality support. This is an in-person role based at our Northbridge facility. We offer a hybrid work schedule. The expectation will be at least three days in the office but could be more at times as we approach upcoming critical milestones. Travel to our Watertown location is also required to support a multi-site team one to two times per week. May be more as business needs necessitates. May travel to external partner locations (5-10%). Primary responsibilities include, but are not limited to, the following: Individual Responsibilities Management of internal and external quality operations in support of GMP manufacturing (clinical and commercial) activities Plan, organize, and direct all QA Operations activities related to incoming material release, batch record review, QC testing, lot disposition, Quality Event Management, Annual Product Report reconciliation, and quality oversight of all Manufacturing Facilities at Eyepoint May serve as the Quality Lead on program teams which includes product development teams and manufacturing operations. Experience leading Quality Event Management CAPAs and change control process Leads cross-functional teams in risk analysis associated with but not limited to Corrective and Preventative Actions (CAPA), Change Controls, complaint investigation, failure investigation (FMEA) and hazard assessments (HACCP) Expert knowledge and experience in leading teams in root cause analysis determination Lead, mentor, and develop a Quality Operations team Create and foster a culture of collaboration, development, and engagement for advancing quality outcomes and operational excellence Collaborate cross functionally to ensure pre-approval inspection and commercial readiness activities are defined and completed Arbitrate compliance discussions and negotiate any required corrective actions Create and foster a culture of collaboration and engagement for advancing quality outcomes and operational excellence Identifies, recommends, and implements enhancements to Quality Operations processes Collaborates with various functional teams to understand processes and use information to recommend process improvements Oversee the development, implementation, improvement and monitoring of quality processes and procedures to ensure that the product conforms to its specifications Manage and provide QA support for Process Validation activities Hire and retain a diverse, highly qualified staff and provide ongoing performance feedback. Sets goals which align to department plans and manages the execution of goals through coaching and mentoring. Maintains a safe and professional work environment.

REQUIRED SKILLS & KNOWLEDGE

Primary skills and knowledge required include, but are not limited to the following: Leadership experience managing cross-functional teams with an ability to influence teams to prioritize activities and allocate resources without direct authority Thorough understanding of Quality Systems, cGMPs, and other US regulations governing small molecule drug substances and drug products Must have ability to review, approve and critique protocols and reports of equipment, pharmaceutical, processes, and medical devices Experience with inspection readiness initiatives and in involvement with PAI inspections Ability to scale up current processes to support commercialization Demonstrated strong GMP experience with an understanding of all aspects of technical development and manufacturing from product development through commercialization, including validation Ability to work collaboratively in a fast-paced, dynamic work environment, while managing multiple priorities Proven track record advancing programs into and through clinical development (Phase I through commercialization) as a Quality lead Self-motivated, strong work ethic, strong organizational skills, strong communication skills, critical thinking, attention to detail and accuracy, the ability to work independently and in a team environment are essential Flexible and able to respond quickly to shifting priorities and meet deadlines Track record of strong personal performance combined with demonstrated ability to build and lead highly engaged teams in a high growth environment

Other Requirements:

Experience auditing Experience in overseeing CMO operations Domestic Travel may be required to facilitate robust partnerships and execution Combination device experience Demonstrated management skills, including leadership, talent assessment, recruitment, employee retention and development

REQUIRED EDUCATION & EXPERIENCE

Level of Education Required:

• Bachelor's degree required (Scientific discipline, or other technical disciplines); master's degree a plus Number of Years of Experience in the Function and in the

Industry:

Minimum of 15 years of related experience in the pharmaceutical or biotechnology industry, preferably in pharmaceutical development and Quality Assurance Operations EyePoint is committed to fair and equitable compensation practices. The salary offer is commensurate with EyePoint's compensation philosophy and considers factors including but not limited to education, training, experience, market conditions, criticality of the role and internal equity. The target salary range for this position is listed below: Salary Range $193,640 - $244,453 USD Envision Your Future With the exciting energy of a winning culture and an exhilarating pace, we are an ophthalmology company committed to preventing blindness by developing and commercializing innovative therapeutics. The collective power of our values influences everything we do, and everything we do for you. Transformational Innovation We exist to change our patients' lives through the power of sight. We are forward looking, embrace challenges with curiosity, and continuously seek to improve our products and ourselves by learning, problem-solving and pushing the limits of science and technology. Unwavering Integrity We recognize our responsibility to our patients, employees, and our community, and value the trust they put in us. We set a high ethical bar and expect responsible leadership at every level to ensure we serve those who matter most to us. Compassionate Excellence We believe that fun and excellence can coexist. We foster a culture where enjoying the work we do and caring for each other are as important as delivering exceptional outcomes. Inclusive Collaboration We strive to see through the eyes of others and work as one team. We appreciate one another's differences and perspectives, and ensure everyone feels valued, respected and encouraged to bring their ideas forward. EyePoint is proud to be an equal opportunity employer. We believe that diversity and inclusion among our colleagues is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Company EyePoint is a specialty biopharmaceutical company committed to developing and commercializing innovative ophthalmic products in indications with high unmet medical need to help improve the lives of patients with serious eye disorders.

Company info Website http:

//www.eyepointpharma.com/ Location 480 Pleasant Street Suite B300 Watertown Massachusetts 02472 United States Share this job Facebook Twitter LinkedIn Apply now Send job Apply now Save job Click to add the job to your shortlist You need to sign in or create an account to save a job. Get job alerts Create a job alert and receive personalized job recommendations straight to your inbox. Create alert