Franchise Support Manager (100%Remote Chicago Area Preferred)

Franchise Support Manager (100%Remote - Chicago Area Preferred) Chicago Job Description for Client Success & Operations Coordinator (100% Remote - Chicago Area Preferred): Do you take pride in creating great experiences for others? We're hiring a Client Success & Operations Coordinator to help franchise owners thrive by building relationships, coordinating solutions, and collaborating across teams. About the Role We're looking for a Client Success & Operations Coordinator who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed . In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations. Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all — you'll always have expert teammates to lean on — but over time, you'll grow your expertise so you can guide franchisees directly with confidence. This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.

What You'll Do:

Serve as a trusted point of contact for franchise owners, building strong relationships