Manager, Capital

Job title Manager, Capital Function Customer Management Sub function Customer Service Operations Category Manager, Customer Service Operations (P7) Location Raynham / Palm Beach Gardens / Raritan / West Chester / United States of America Date posted May 01 2026 Requisition number

R-071947

Work pattern Hybrid Work This job posting is anticipated to close on May 15 2026. We may however extend this time period, in which case the posting will remain available on www.careers.jnj.com to accept additional applications. Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management Job Sub Function:

Customer Service Operations Job Category:

Professional All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of America Job Description:

Locations:

Raynham, MA; Raritan, NJ; West Chester, PA; Palm Beach Gardens, FL DePuy Synthes is recruiting for a Manager, Capital. Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Job Overview The Manager, Capital is responsible for leading capital‑related operations and processes that support DePuy Synthes' commercial and operational objectives. This role oversees capital equipment, assets, or investment‑related activities to ensure accuracy, compliance, and operational effectiveness. The Manager plays a key role in driving cross‑functional collaboration, improving capital utilization, and supporting strategic decision‑making that enables business growth and customer satisfaction. Key Responsibilities Lead and manage capital‑related operations, ensuring effective planning, execution, and oversight of assigned processes. Supervise, coach, and develop a team responsible for capital transactions, assets, or programs. Ensure compliance with company policies, internal controls, and applicable regulatory or audit requirements. Partner with Finance, Sales, Supply Chain, and Operations teams to support capital strategy and execution. Monitor key performance indicators and capital metrics to identify risks, trends, and improvement opportunities. Drive continuous improvement initiatives to enhance efficiency, accuracy, and customer or stakeholder experience. Support implementation and optimization of systems, tools, and reporting related to capital management. Act as an escalation point for complex or high‑impact capital‑related issues.

Qualifications Education Required:

Bachelor's degree in Business, Finance, Operations, Supply Chain, or a related field.

Preferred:

Master's degree (MBA or equivalent).

Experience and Skills Required:

6-8 years of progressive experience in capital operations, commercial operations, finance, or related business functions. Prior people‑management experience, including coaching and performance management. Demonstrated ability to manage complex processes and drive cross‑functional alignment.

Preferred:

Experience in a regulated industry such as medical devices, healthcare, or life sciences. Familiarity with ERP, CRM, or capital asset management systems. Experience supporting capital equipment, asset lifecycle management, or large‑scale investments. Experience leading continuous improvement or operational excellence initiatives. Knowledge of Lean, Six Sigma, or similar methodologies. Strong analytical and problem‑solving skills, with experience using data to inform decisions. Excellent written and verbal communication skills. Ability to operate effectively in a fast‑paced, matrixed environment.

Other Language:

English (required).

Travel:

Up to 20%, primarily domestic.

Certifications:

Finance, operations, or project management certifications (preferred). Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. #LI-Hybrid #

DePuySynthesCareers Required Skills:

Preferred Skills:

Consulting, Customer Centricity, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Emotional Intelligence, Fact-Based Decision Making, Performance Measurement, Process Improvements, Process Optimization, Quality Services, Technical Credibility, Technical Support The anticipated base pay range for this position is : $102,000.00

• $177,100.

00 Additional Description for

Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation

• 120 hours per calendar year Sick time
• 40 hours per calendar year; for employees who reside in the State of Colorado
• 48 hours per calendar year; for employees who reside in the State of Washington
• 56 hours per calendar year Holiday pay, including Floating Holidays
• 13 days per calendar year Work, Personal and Family Time
• up to 40 hours per calendar year Parental Leave
• 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave
• 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave
• 80 hours in a 52-week rolling period10 days Volunteer Leave
• 32 hours per calendar year Military Spouse Time-Off
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