Program & Operations Manager

Program & Operations Manager Illinois YMCA Youth and Government Inc. Downers Grove, IL Job Details Full-time $55,000 - $62,000 a year 1 day ago Benefits Health insurance Paid time off Cell phone reimbursement Vision insurance Professional development assistance Flexible schedule Retirement plan Qualifications Google Workspace Teamwork Event planning Zoom Organizational skills Full Job Description Empower the next generation of leaders by bringing democracy to life for more than 1,000 high school students across Illinois. At Illinois YMCA Youth & Government, students don't just learn about government—they experience it. Through immersive, student-led programs, participants step into roles as legislators, attorneys, journalists, and advocates, culminating in a four-day model government experience at the Illinois State Capitol. We're seeking a highly organized, proactive professional to serve as the operational backbone of this dynamic, statewide program. What You'll Do Event & Program Operations Lead logistics for 6 regional conferences and a 4-day statewide General Assembly Coordinate venues, hotels, and vendors to ensure seamless execution Manage event timelines, materials, and on-site operations Program Coordination & Communication Partner with advisors, volunteers, and staff to support program delivery Assist with volunteer onboarding, training, and engagement Maintain clear, professional communication across stakeholders Data & Systems Management Track attendance, program data, and evaluation outcomes Support continuous program improvement through post-event analysis Participant Experience Help ensure a safe, organized, and high-quality experience for all students Anticipate challenges and proactively solve problems in real time Who You Are Highly organized with exceptional attention to detail Skilled at managing multiple projects and deadlines simultaneously A proactive problem-solver who stays calm under pressure A strong communicator who builds positive relationships Adaptable, collaborative, and comfortable in fast-paced environments Passionate about youth development, education, or civic engagement What You Bring 2-4 years of experience in event coordination, program operations, or related work (or equivalent experience) Strong project management and organizational skills Proficiency in Microsoft Office and Google Workspace Experience with tools like Airtable, Zoom, or project management platforms (preferred) Experience working with youth programs, educators, or government systems (a plus) Why You'll Love This Role Be part of a mission-driven program that develops the next generation of leaders Experience the energy and impact of large-scale student events Work with a passionate, collaborative team See the direct results of your work in students' growth and confidence Work Environment Some evenings and weekends required during program season Approximately 15-20 days of travel annually, including overnight stays Hybrid flexibility outside of peak program periods

Compensation & Benefits Salary:

$55,000 - $62,000 Health insurance 22 days PTO 8% retirement contribution Cell phone stipend To Apply Submit a resume and cover letter describing a time you managed a complex event or project. Include how you stayed organized, how you handled challenges, and the outcome.

Pay:

$55,000.00 - $62,000.00 per year

Benefits:

Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in Downers Grove, IL 60515