Service Line Director

Service Line Director -

Affordable Housing Operations Location:

Hybrid | U.S. Travel Required (50-80%) Pay - $90,000 / yr We are seeking an experienced Service Line Director to lead a national affordable housing operations portfolio. This leadership role is responsible for driving operational performance, financial results, regulatory compliance, and client satisfaction across multiple engagements nationwide. The ideal candidate will bring deep expertise in HUD and affordable housing programs, strong leadership experience, and the ability to operate effectively in high-visibility client environments. This role requires frequent travel across the U.S. to support client sites, project teams, and operational initiatives. Key Responsibilities Oversee service line financial performance, revenue growth, and profitability Lead Project Managers and ensure successful delivery across client engagements Maintain compliance readiness for HUD, HCV, LIHTC, SEMAP, HQS/NSPIRE, and related programs Build and maintain executive-level client relationships Drive operational improvements, scalability, and process excellence Support workforce planning, reporting, and team development Qualifications 10+ years of affordable housing administration experience 5+ years leading managers or senior operational teams Strong knowledge of HUD programs and regulatory environments Experience managing complex portfolios and operational performance Bachelor's degree required; advanced degree preferred This is an excellent opportunity for a strategic leader who thrives in fast-paced, client-facing environments and is passionate about operational excellence in affordable housing. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Additional disclaimer:

Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.