TASC Operations - Director of Operations-US

TASC Operations - Director of Operations-US Talcott Financial Group - 3.5 Hartford, CT Job Details Full-time $125,000 - $170,000 a year 1 day ago Benefits Life insurance Qualifications Senior leadership Full Job Description Talcott Financial Group• is an international life insurance group and the industry's trusted partner for comprehensive risk solutions. Talcott creatively designs and expertly delivers responsive solutions that transfer risk and manage capital in a way that supports the strategic needs of insurers today and into the future. Talcott Financial Group has a proven track record of well-executed transactions, and the enterprise benefits from its strong financial position with over $127 billion in assets under management, its investment-grade financial strength ratings, and its partnership with Sixth Street, a leading global investment firm. Talcott Financial Group's two core business platforms include: U.S. based Talcott Resolution and Bermuda and Cayman based Talcott Re.

Overview:

The

COLI/ BOLI

Director of Service Operations manages Talcott's team in support of the Corporate-Owned Life Insurance (COLI) and Bank-Owned Life Insurance (BOLI) programs. Our selected candidate shall manage a 14-person team supporting best in class, COLI/BOLI and high-net worth client service for this niche market. The

COLI/BOLI

team collaborates closely across other departments including Treasury, Actuary, Legal and Investments. This segment supports specialized assets used to informally fund employee benefit obligations, manage balance-sheet risk and optimize after tax returns. These are long-term financial instruments tied to benefit funding, deferred compensation and executive retention. This position is a key operational function within the organization accountable for directing policies, processes and initiatives in support of this business. Additional accountabilities include complex issue resolution and a vision for shaping functional strategy, operational efficiency and aligning team efforts with broader organizational goals. Our selected candidate shall work out of our Hartford, CT. office on a hybrid schedule. A full-time remote work arrangement will also be considered for this position.

Responsibilities:

Lead a 14-person team that services Talcott's Corporate, Bank Owned and High Net Worth Life Insurance business operations team Provide leadership that models process excellence and inspires team success Support client contractual deliverables within approved service level agreements, guidelines and regulations ensuring alignment with organizational priorities Promote the team delivery of best-in-class customer service to clients, brokers and third-party service providers with oversight of key operational metrics and outcomes Develop and execute strategic initiatives to support advancement of business goals Oversee the creation and implementation of policies, procedures, and budgets that enable operational effectiveness Support escalated transactions pertaining to policy interpretation and adherence to service agreements Evaluate operational performance in support of continuous improvement initiatives for the team Drive organizational success through participation in strategic cross-functional team planning sessions and processes workflow discussions to ensure overall organizational success

Qualifications:

College degree is strongly preferred or equivalent work experience Minimum of 8 years of progressive life insurance leadership experience Minimum of 8 years of experience with private placement life insurance Experience leading transformational business change is highly preferred Demonstrated ability to work in fast paced, dynamic work environment Strong written and verbal communication skills, with the ability to convey complex issues clearly Passion for driving team collaboration, positive client experience and productivity Must be able to manage competing priorities, build relationships and work within a fast-paced matrixed environment Ability to proactively identify, define and resolve complex problems Strong organizational and problem-solving skills with proven attention to detail Solid MS Office proficiency with the aptitude to learn new technologies Strong capacity to drive ongoing process improvement and organizational efficiency opportunities

Compensation:

This range represents the minimum and maximum annual base salary we reasonably expect to pay for this role at the time of posting. The actual base pay could vary and may be above or below the listed range. The base pay is based on factors including but not limited to experience, competence, and demonstration of proficiencies essential for the role. The base pay is just one component of Talcott's total annual compensation for employees. Other compensation may include annual bonuses, long-term incentives and recognition. This role is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without current or future visa sponsorship. •Talcott Financial Group is an equal employment employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status or any other characteristic protected by law. Talcott Resolution maintains a drug-free workplace. For more information regarding our Privacy Policy, please go to https://talcott.com/onlineprivacypolicy/onlineprivacypolicy.html