Associate Director of Premium Seating & Operations

Associate Director of Premium Seating & Operations

GAMECOCK CLUB - 5.0

Columbia, SC Job Details Full-time $50,000 - $70,000 a year 1 day ago Qualifications Revenue growth Hospitality Alumni relations (outreach initiatives) Recruitment process management Operations management Expense management Regulatory compliance Donor relationship building Event vendor coordination Customer inquiry handling Bachelor's degree Overseeing compliance functions Fundraising event program management Recruiting Contracts Training & development Senior level Training Cross-functional collaboration Cross-functional team management 2 years Staffing management Cross-functional communication Food service management

Full Job Description Job Title:

Associate Director of Premium Seating & Operations Department:

Gamecock Club Premium Seating & Events Reports To:

Vice President of Premium Seating & Special Events Position Overview:

The Associate Director of Premium Seating & Operations plays a central role in delivering and elevating the premium fan and donor experience across premier Gamecock Athletics venues including Williams-Brice Stadium, Colonial Life Arena, and Founders Park through direct involvement in game day operations, premium hospitality execution, and event preparation. This fast-paced, high-visibility position works cross-functionally with athletics leadership, sales, hospitality, facilities, catering, and event partners to deliver elevated donor hospitality, premium engagement initiatives, and large-scale athletics events. The role is heavily involved in game day execution, premium space enhancements, major athletics and Gamecock Club events, as well as revenue-generating initiatives during an exciting period of growth and evolution for Gamecock Athletics facilities and premium venues. Reporting to the Vice President of Premium Seating & Special Events, the position also oversees key premium seating administrative processes and helps lead staffing, training, and operational execution for large-scale athletics events and game day environments.

Key Responsibilities:

Manage and oversee game day aspects of premium area readiness for football games and coordinate across departments. Including third party staffing, club catering on-site and planning communications, premium area servicing, hospitality item preparation, signage, security staffing, AV maintenance and custodial checks. Perform pre and post-game checks of premium areas at athletics venues. Prepare necessary communications to donors in premium areas. Assist with the management of additional premium seating areas at Athletic venues. Lead oversight and execution of game day aspects of baseball games. Including third party staffing, club catering on-site and planning communications, premium area servicing, hospitality item preparation, signage, security staffing, AV maintenance, and custodial checks. Perform pre and post-game checks of premium areas at Founders Park. Prepare necessary communications to donors in premium areas. Manage catering expenses and payments for premium areas at Founders Park. Collaborate with Assistant Director of Premium Seating & Hospitality on recruiting, hiring, training and staffing 50+ part-time workers for football premium areas, basketball premium areas, and misc. events. Support Premium Seating & Events team with planning and executing large-scale Athletics Development, Gamecock Club, Athletic Department, and revenue generating events including, but not limited to Garnet Society Receptions, Hall of Fame inductions, Facility Openings, Suite Holder events, Open Houses, The Beamer Ball, NCAA Championship and post-season events, and additional events throughout the year. Oversee & collaborate on premium seating administrative items, such as new and existing suite holder, loge suite holder, and courtside seat holder contracts and payments for 70+ contracted suites and seats, submission and payment of premium seating food and beverage proposals and invoices for 70+ games a year. Work closely with Athletics sales team, manage new seating inquiries and assist with responses to general premium seating questions. Represent the Department of Athletics in a positive fashion by interacting well with donors, fans, alumni and community members. Maintain institutional integrity through compliance with NCAA, SEC, and USC policies, rules and regulations. Perform other duties and special projects as assigned.

Work Environment:

Position is based in person at the Gamecock Club, on University of South Carolina Campus, 1304 Heyward Street, Columbia, SC 29208. Weekend work is sometimes required, occasional travel is involved (i.e. away game opportunities, Gamecock Club meetings in various areas throughout the state of SC). Must be able to stand for extended periods of time when managing suits and premium areas during events, sit for extended periods and communicate effectively verbally and in writing.

Qualifications:

Requires a bachelor's degree and 2 or more years of experience, which may be substituted with an equivalent combination of certification, training, education, and/or experience.

Preferred Qualifications:

Some experience in collegiate athletics development / fundraising or event rentals is strongly preferred.