Director of Fitness Operations

Overview Trainer Niko Fitness is one of the largest and fastest growing personal training company's in Nashville serving all of greater Nashville. We have grown from a team of 1 to 10 individuals in 1.5 years and are now growing even faster. We provide a high level of service to clients all over the greater Nashville area. Searching for a hard working individual that wants to help grow a company to its highest potential and grow within the company. The main goal of this position is to boost client retention. Director will be in charge of operating day to day tasks, keeping client satisfaction high, keeping trainer performance top tier, and helping drive revenue retention. You will work with the training director to take charge of the entire Nashville area. Directors may have to substitute while trainers are out of town or work with clients until they can be taken by a trainer. You may have to work occasional weekend hours as need. This is an in person/ remote hybrid position. This position is based on performance and leads to profit sharing in the company for high performers!

WHAT THE FUTURE HOLDS!

! Yearly pay increase! Lots of bonus opportunities! Profit sharing! Taking over all of Nashville upon expansion and getting a cut! Responsibilities Client retention Bring in your own ideas to help the company grow Hiring new trainers Making sure clients are satisfied with their training programs Ensuring trainers are timely with their meal plans and workout plans Manage client billing, cancellations, pauses, restarting Ensure clients are happy by performing client check ins Scheduling client appreciation events Creating client and trainer onboarding SOP's Substituting for trainers Keeping up with the highest end clients Experience 3+ Years in gym or fitness management roll preferable 3+ Years of personal training experience Excellent communication and organizational skills Familiarity with Vagaro and excel is a plus In depth nutrition knowledge is a plus Compensation Base salary Bonus's based on performance Profit Sharing Increased yearly pay Skills/ Requirements Strong communication meaning fast replies and multitasking Top tier organizational skills, spreadsheets for tracking numbers, all calendars are perfectly synced Enjoy leading and growing a team as well as enjoy talking to customers Willigness to go above and beyond for clients and the business. Meaning working some Saturdays, willing to take on clients when a trainers out of town, willingness to put in extra work to get jobs done

Pay:

$63,000.00 - $81,000.00 per year

Benefits:

Flexible schedule Application Question(s): How many years have you done full time personal training Give an example of top tier organizational skills you possess Give an example of top tier communication skills you possess How many years have you worked in a fitness manager or adjacent position

Work Location:

In person