Operations Manager

The Role As Operations Manager, you'll be responsible for providing a best-in-class experience to our eaters and our chefs. You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment and Logistics departments, ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency. Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth. Responsibilities Help build a fulfillment and logistics team providing them with necessary tools, proper training and quality direction Handle the relationship with local and regional couriers and ensure our meals are delivered to our customers at the time and date they expect Create a positive team dynamic that encourages all employees to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience Ensure compliance of health and safety policies Collaborate with Customer Experience to continuously improve the delivery experience and respond to delivery exceptions and requests Troubleshoot issues and provide solutions to complex logistics challenges Qualifications Being able to speak conversational Spanish and/or another language is a requirement 4+ years of management experience Previous experience in Shipping or Logistics operations is highly valued. Effective project management skills, well-versed in Lean Manufacturing/Continuous Improvement Computer skills including knowledge of MS Office and Google Suite (Gmail, drive, sheets, etc.) Outstanding communication and organizational skills. Benefits Health Insurance coverage ⛱ PTO policy and paid sick days We grow, you grow: Stock Options Plan granted on Day 1. Eligible for bi-annual performance bonus Family leave fully paid

Compassionate Leave:

3-5 days each time the need arises A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly ‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle ‍ Personalized Spanish coach Awesome opportunity to join a company that is looking to change how we eat and how chefs work! ️ 5- year

Sabbatical:

After 5 years with CookUnity, you get a 4-week paid sabbatical #ENG1P About CookUnity CookUnity is the first Chef-Direct Subscription service—a chef-to-food lover marketplace connecting the country's most talented chefs with eaters (consumers). We're changing meal delivery by bringing small-batch, restaurant-quality meals to eaters across the country. Every week, a diverse collective of all-star chefs craft their signature, ready-to-eat dishes for an elevated at-home dining experience. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity has almost 1000 employees and delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. Equal opportunity employer CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.