COORDINATOR, HOSPITALITY

Description:

Responsibilities & Duties:

Assist VP of Events + Hospitality and Sr. Manager, Guest Experience with the planning and execution of Premium Hospitality logistics + services

Private Hospitality :

organize experiences, events and services for MGS Suites and Loge Box clients; including client outreach and pre-event communications, operational planning, ticket fulfillment, F&B services and event day management

Shared Hospitality :

Assist with preplanning of hospitality contractors, project timelines and overall execution of premium operations Assist with contracting and fulfillment of assets + rental orders for hospitality spaces and villages for COTA events and major races Assists with overall operations of Event Design Execution for major races Collect layouts and design plans, contract and secure rental orders, assist with setup and strike Oversee budget tracking of all operational expenses pertaining to major race hospitality and village areas Assist with project coordination of Peppermint Parkway - including design, budget tracking, staff planning, setup and strike Ensure COTA hospitality spaces and services meet and exceed client expectations Assist with and further develop Client Relations - premium gifting, thank you cards, amenities, special touches for day-to-day events Assist Manger, Guest Experience with E+H intern program, coordinating daily schedules and projects Ensure COTA standards and customer satisfaction levels remain high property-wide

Knowledge, Skills, & Abilities:

Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally Proficient with Excel, Outlook, and Word Able to simultaneously manage a high level of detail across multiple projects Able to work independently and manage time effectively Able to work well within a team environment Able to maintain a flexible work schedule in order to deal effectively with special event responsibilities

Requirements:

1-2 years' service experience (event/entertainment industry preferred) Must be open to working nights and weekends, as needed Ability to work in stressful situations and remain focused Ability to take direction and follow through on requests

Physical Demands:

Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms Ability to lift and/ or move up to 15 pounds Specific vision abilities required by this job include close vision and distance vision Must be able to endure seasonal temperatures as working conditions require some outdoor work

Work Environment:

The noise level in the work environment is usually moderate but can be loud during events

Requirements: