Club Operations Manager

Company Overview Rush Creek Yacht Club is a member-owned club renowned for being the premier sailboat racing community in its region. Dedicated to delivering exceptional experiences, the club fosters a vibrant environment centered around boating, social events, and guest engagement. Job Summary The Club Operations Manager serves as the key facilitator for day-to-day club functions, monitoring and supporting all operational areas including activities, club events, facilities, and staff, and escalating strategic matters as appropriate. This Manager is directly responsible for the day-to-day performance of front-of-house service, food & beverage operations, and kitchen staff to ensure that members and guests consistently receive a high standard of hospitality and that the club's food, beverage, and event service operations run efficiently and profitably.

ESSENTIAL DUTIES & RESPONSIBILITIES

Front-of-House Management Supervise and lead all front-of-house staff including servers, bartenders, and event support personnel. Set and maintain service standards that reflect the club's culture of welcoming, member-first hospitality. Develop and manage front-of-house staff schedules to ensure appropriate coverage for daily service, regattas, and special events. Conduct regular pre-shift briefings, performance coaching, and on-the-floor training. Respond to and resolve member and guest service issues promptly and professionally. Kitchen & Food and Beverage Operations Oversee kitchen staff performance, workflow, and coordination with front-of-house for seamless service execution. Collaborate with the Vice Commodore of House and head cook/chef on menu planning, prep standards, and food quality consistency. Manage food, beverage, and bar inventory; purchasing, receiving, and stocking at appropriate levels for daily service, seasonal demand, and special events. Ensure TABC compliance and responsible alcohol service practices are consistently upheld. Enforce food safety and sanitation standards in compliance with Dept. of State Health Services regulations. Monitor portion control, waste reduction, and kitchen efficiency to support cost targets. Financial Performance & P&L Management Own and manage the Food & Beverage and front-of-house P&L, including revenue, cost of goods, labor, and controllable expenses. Track and report on key financial metrics: food cost %, beverage cost %, labor cost %, and departmental contribution margin. Identify and act on opportunities to grow revenue and reduce cost inefficiencies within areas of responsibility. Collaborate with Regatta Chairs and Event Chairs to ensure proper event margins are achieved. Manage cash handling, POS reconciliation, and end-of-day reporting procedures. Event & Regatta Support Coordinate F&B and service staffing for club events, regattas, and social programming. Work alongside event volunteers and committee chairs to deliver a seamless member and guest experience. Serve as the primary operational point of contact for event logistics related to food, beverage, and service setup. Monitor event execution and address any service or operational issues in real time. Monitoring & Facilitation of Broader Club Operations While the Operations Manager does not lead dock operations, facilities strategy, or club-wide programming, they are expected to: Maintain situational awareness of dock and marina activity as it relates to event timing and member service. Escalate facilities concerns, safety observations, or strategic operational issues to the Commodore and BOG promptly. Serve as the primary point of coordination between all club departments to ensure smooth daily function. Provide the BOG with regular operational updates, including service quality, staffing, financial performance, and inventory status. Staff Management & Development Recruit, onboard, and train Front of House, Bartenders, Kitchen Staff in alignment with club standards and culture. Develop employee performance metrics and conduct regular evaluations. Foster a team culture rooted in professionalism, accountability, and genuine hospitality. Manage scheduling, timekeeping, and overtime with cost-consciousness and fairness. Support a positive, inclusive work environment that reflects the values of the club.

QUALIFICATIONS & REQUIREMENTS

Education & Experience Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred; substantial equivalent experience will be considered. Minimum 3-5 years of management experience in a restaurant, private club, catering, or hospitality environment. Demonstrated experience managing front-of-house teams and kitchen staff simultaneously. Proven track record of P&L ownership and cost control within a food & beverage operation. Skills & Competencies Strong leadership, communication, and interpersonal skills especially with a member-based, close-knit community. Financial acumen with hands-on experience reading and managing P&L statements, budgets, and cost reports. Knowledge of TABC regulations and food safety requirements (TABC certification required or must obtain promptly upon hire). Proficiency in POS systems, club management software, and Microsoft Office Suite. Ability to thrive in a self-directed environment with a strong sense of ownership and follow-through. Excellent organizational skills with the ability to manage multiple priorities in a fast-paced, event-driven setting. Additional Preferences Experience in a private club, yacht club, marina, or similarly community-oriented venue is a strong plus. Appreciation for the outdoors; sailing or boating familiarity is a bonus. Certified Food Manager (ServSafe or equivalent) preferred. Physical & Working Conditions Ability to stand and walk for extended periods throughout a full workday. Ability to lift a minimum of 40 lbs. Availability for evenings, weekends, and club events as required; occasional response to off-hours operational needs.

Pay:

$65,000.00 - $85,000.00 per year

Benefits:

Employee discount Flexible schedule Health insurance Paid time off Ability to

Commute:

Heath, TX 75032 (Preferred) Ability to

Relocate:

Heath, TX 75032: Relocate before starting work (Preferred)

Work Location:

In person