General Manager/Operations

Our client in the SW area of Houston is seeking a General Manager/Operations leader to guide daily operations for a manufacturing and distribution environment. This role is responsible for aligning warehouse, inventory, customer-facing, and internal support functions to keep work moving efficiently and accurately. The ideal candidate brings a hands-on leadership style, strong business judgment, and the ability to improve processes while remaining involved in day-to-day operations.

Responsibilities:

• Direct daily activities across shipping, receiving, inventory control, customer service, inside sales, and related operational functions.
• Lead, coach, and support a team of 8 or more employees while setting clear expectations and maintaining accountability.
• Monitor operational performance through KPIs, prepare reports, and communicate results and recommendations to senior leadership.
• Strengthen inventory movement and warehouse workflows to improve accuracy, efficiency, and service levels.
• Identify process improvement opportunities and implement practical solutions that support business goals.
• Partner with customer-facing teams to address service issues, resolve shipment concerns, and maintain strong client satisfaction.
• Oversee purchasing and procurement-related activities as needed to support product availability and operational continuity.
• Step into daily operational tasks when necessary to ensure priorities are met and team objectives stay on track.