Operations Manager

Operations Manager (Deli & Coffee) Job OverviewWe are seeking a high-energy, hands-on Operations Manager to lead our deli and coffee program. We need a leader who thrives on the floor, sets the pace for the team, and takes pride in tightening systems to ensure every guest receives a consistent, high-quality experience. The core of this role is operational excellence: managing day-to-day execution, refining and managing prep and inventory systems, maintaining a clean and organized facility, and coaching a reliable team across both culinary and beverage stations. The Ideal Candidate The "Lead by Example"

Operator:

You are always moving, proactive, and never walk past a problem —from a messy station to a burned out lightbulb.

Systems-Driven:

You believe in the power of prep lists, deep-cleaning schedules, and disciplined written inventory management.

Hospitality-First:

You understand that "Guest Experience" starts with a clean environment and ends with a perfectly made sandwich or latte.

A Natural Coach:

You enjoy training baristas and line cooks to reach their full potential, meeting them at their level and growing their ability every day.

Core Responsibilities Kitchen & Deli Oversight:

Lead kitchen operations including prep systems, line readiness, ticket times, friendly expo and strict food safety standards.

Sanitation & Cleanliness:

Implement and enforce daily, weekly, and monthly deep-cleaning checklists for both FOH and BOH. Ensure the shop is always "inspection-ready."

Facility Maintenance:

Act as the first line of defense for equipment (espresso machines, slicers, refrigeration). Coordinate repairs and perform basic troubleshooting to minimize downtime. Take ownership from the patio/curb to the back dumpster.

Guest Experience & Recovery:

Take ownership of customer service. Address guest feedback immediately and ensure every interaction reflects our brand standards.

Team Leadership:

Recruit, train, and motivate a high-performing team. Bridge the gap between all staff on both shifts to ensure seamless communication.

Administrative Rigor:

Execute daily/weekly written inventories, manage labor/COGS, and maintain all health department documentation.

Qualifications Experience:

2+ years in a leadership role within high-volume kitchen, deli, or specialty coffee operations.

Technical Skills:

Working knowledge of commercial kitchen/coffee equipment maintenance.

Safety First:

ServSafe Manager Certification or willingness to pursue required

Mindset:

High accountability and "ownership" approach to cleanliness and service.

Availability:

Must be available to work nights, weekends, and holidays. How to ApplyPlease send your resume and a brief introduction to StElmosCoffeePub@gmail.com.

Pay:

$60,000.00

• $70,000.

00 per year

Benefits:

Health insurance

Work Location:

In person Operations Manager Alexandria, VA 22301 $60,000

• $70,000 a year
• Full-time $60,000
• $70,000 a year
• Full-time Operations Manager (Deli & Coffee) Job OverviewWe are seeking a high-energy, hands-on Operations Manager to lead our deli and coffee program.

We need a leader who thrives on the floor, sets the pace for the team, and takes pride in tightening systems to ensure every guest receives a consistent, high-quality experience. The core of this role is operational excellence: managing day-to-day execution, refining and managing prep and inventory systems, maintaining a clean and organized facility, and coaching a reliable team across both culinary and beverage stations. The Ideal Candidate The "Lead by Example"

Operator:

You are always moving, proactive, and never walk past a problem —from a messy station to a burned out lightbulb.

Systems-Driven:

You believe in the power of prep lists, deep-cleaning schedules, and disciplined written inventory management.

Hospitality-First:

You understand that "Guest Experience" starts with a clean environment and ends with a perfectly made sandwich or latte.

A Natural Coach:

You enjoy training baristas and line cooks to reach their full potential, meeting them at their level and growing their ability every day.

Core Responsibilities Kitchen & Deli Oversight:

Lead kitchen operations including prep systems, line readiness, ticket times, friendly expo and strict food safety standards.

Sanitation & Cleanliness:

Implement and enforce daily, weekly, and monthly deep-cleaning checklists for both FOH and BOH. Ensure the shop is always "inspection-ready."

Facility Maintenance:

Act as the first line of defense for equipment (espresso machines, slicers, refrigeration). Coordinate repairs and perform basic troubleshooting to minimize downtime. Take ownership from the patio/curb to the back dumpster.

Guest Experience & Recovery:

Take ownership of customer service. Address guest feedback immediately and ensure every interaction reflects our brand standards.

Team Leadership:

Recruit, train, and motivate a high-performing team. Bridge the gap between all staff on both shifts to ensure seamless communication.

Administrative Rigor:

Execute daily/weekly written inventories, manage labor/COGS, and maintain all health department documentation.

Qualifications Experience:

2+ years in a leadership role within high-volume kitchen, deli, or specialty coffee operations.

Technical Skills:

Working knowledge of commercial kitchen/coffee equipment maintenance.

Safety First:

ServSafe Manager Certification or willingness to pursue required

Mindset:

High accountability and "ownership" approach to cleanliness and service.

Availability:

Must be available to work nights, weekends, and holidays. How to ApplyPlease send your resume and a brief introduction to StElmosCoffeePub@gmail.com.

Pay:

$60,000.00

• $70,000.

00 per year

Benefits:

Health insurance

Work Location:

In person