Operations Manager

We are looking for an experienced operations leader to oversee warehouse and distribution activities in Amelia Court House, Virginia. This role is responsible for driving efficient day-to-day execution, maintaining strong inventory control, and supporting excellent service for retail customers. The ideal candidate brings a hands-on leadership style, strong problem-solving ability, and a deep understanding of logistics, staffing, and process improvement in a fast-paced environment.

Responsibilities:

• Lead daily warehouse operations across receiving, order fulfillment, packing, and outbound shipping to ensure timely and accurate delivery.
• Monitor key performance indicators for operational output and team productivity, and use results to improve overall performance.
• Maintain precise inventory records by overseeing cycle counts, reconciling discrepancies, and strengthening control procedures.
• Plan labor coverage based on business volume, assign priorities effectively, and balance workloads across the team.
• Partner with cross-functional teams, including departments in New York, to address operational questions and resolve issues quickly.
• Evaluate existing workflows, identify inefficiencies, and implement practical process enhancements that improve speed and accuracy.
• Provide clear verbal and written direction to employees, while coaching team members to support accountability and development.
• Use Microsoft Excel and Word to manage reporting, documentation, and operational communication.
• Promote an organized, safe, and efficient warehouse environment that supports consistent execution and service quality.