Operations Supervisor

Operations Supervisor at American Water Operations Supervisor at American Water in Cape Charles, Virginia Posted in 1 day ago.

Job Description:

Job Description Job Title:

Operations Supervisor Posting Start Date:

4/24/26

Job Description:

Primary Role Manages the day-to-day operations of water and/or wastewater plant(s) in accordance with Company policies and procedures and all applicable governmental laws and regulations. Key Accountabilities Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%) Establish a program that will ensure all EPA Partnership for Safe Water goals are met on a period-by-period basis. (10%) Ensure local water and/or wastewater operations meet required standards and regulatory compliance targets. (10%) Supervise the implementation of standards, targets, policies, and plans to increase operational efficiency and effectiveness. (10%) Ensure operational integrity including quality, safety, reliability, health, and environmental compliance. (10%) Develop and direct cost-effective solutions to meet customer and technical requirements and encourage innovation. (10%) Implement effective reporting processes and provide analysis to the Production Director for reports, budgets, and business plans. Provide coaching, development, and leadership to employees. Reinforce workforce diversity and inclusive practices. Support Business Development in operational analysis, pricing, and integration for water and wastewater opportunities. Work collaboratively across regulated and non-regulated markets to mitigate business risk. Implement effective communication across all operational levels. Provide leadership adaptable to changing business environments. Promote open, constructive communication and knowledge sharing. (40%) Knowledge/Skills Knowledge of regulated water/wastewater operations and applicable regulations. Knowledge of company policies, procedures, and management practices. Expert knowledge of operational processes. Experience/Education 3-5 years supervising operational areas and managing performance targets. 2 or 4 year degree in operational discipline, management, or related technical discipline or equivalent.

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