Taproom Manager

MAKING BEER HISTORY

Billsburg Brewery was born from our love of traditional lagers, pilsners and ales and our desire to create a space where family, friends, and the community as a whole could gather together and make great memories. Our brewery is nestled on a 10-acre marina with breathtaking views on the water, just off the Colonial Parkway, and mere miles from America's original brewery. We work hard to craft our favorite beers and we're excited to offer our patrons lagers, pilsners, and ales reminiscent of America's rich brewing history.

Our beers:

Continually forging a path forward for craft beer in Williamsburg VA, we are dedicated to the artisan craft, delivering excellence without compromise in every pour. Our small batch beers are brewed meticulously with love, honesty, and integrity on our 10 Barrel system and served on site, fresh for you, every time. Our Company Mission, Mantra, and Value is to provide world class beers and service with energy, liveliness and enthusiasm Our Taproom Manager oversees daily brewery taproom operations, focusing on maximizing revenue, ensuring exceptional customer service, and managing staff. Key duties include hiring and training staff, scheduling staff, foot trucks, & music, inventory management, event planning, and upholding safety/health standards. This role requires beer knowledge, POS proficiency, and a hands-on approach to leadership. Key Responsibilities

Operations & Leadership:

Manage day-to-day operations, including opening/closing, cleaning protocols, and maintaining a welcoming environment.

Staff Management:

Recruit, train, mentor, and schedule, ensuring bartenders are knowledgeable about products and service standards.

Customer Service & Experience:

Deliver excellent guest service, build brand loyalty, and resolve customer complaints.

Inventory & Purchasing:

Monitor inventory levels of beer, merchandise, and supplies; order inventory, manage food truck & music schedules, and maintain draft systems.

Events & Sales:

Coordinate, create, and execute special events, on-site, and off-site activations.

Financial Accountability:

When the GM is unavailable you will handle cash management, prepare tips for payroll, and analyze sales data to meet revenue goals Perform additional duties as assigned by GM. Qualifications & Requirements

Experience:

1-2 years of restaurant or taproom management experience. Extensive taproom experience and be substituted for management experience.

Knowledge:

Extensive knowledge of craft beer and brewery operations.

Skills:

Strong leadership, communication, and organizational skills, along with proficiency in POS systems (e.g., Toast) and software (e.g., Google Suite/Excel).

Physical Requirements:

Ability to stand/walk for long periods, and lift 50+ pounds (e.g., kegs).

Requirements:

Must be 21+ years old and able to work nights, weekends, and holidays (except Thanksgiving & Christmas). Taproom upkeep: Ensure the taproom is clean, stocked, and in good working condition. Light repair work may be required

Benefits:

Health Insurance Vision Insurance Dental Insurance 401(k) with match Paid time off

Pay:

$40,000.00 - $42,500.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person