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Operation Manager
Job
Aero Global Logistics
Winchester, VA (In Person)
Full-Time
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Job Description
Aero Global Logistics is an asset-based transportation and logistics provider operating across more than 30 states. Our network supports dedicated fleet operations, final-mile distribution, cross-dock management, scheduled route delivery, and regional freight services. We leverage technology and data visibility to deliver reliable, time-sensitive logistics solutions across diverse industries. We are seeking a strong, hands-on Operations Manager to assist in overseeing operational, safety, and personnel functions at our Winchester, VA facility. Position Overview The Operations Manager leads daily operational execution, driver performance, route planning, compliance, and customer support. Key Responsibilities Operational Leadership
- Oversee all daily terminal operations, including dispatching, route execution, and service performance.
- Manage a multi-route, time-sensitive distribution operation with strict cut-off and delivery windows.
- Ensure all scanning, chain-of-custody, and documentation protocols are executed consistently.
- Maintain control over load quality, trailer organization, staging accuracy, and outbound readiness.
- Monitor real-time route activity, proactively resolving exceptions, delays, or service failures.
- Conduct daily operational huddles, including pre-trip and post-trip reviews. Customer & Stakeholder Engagement
- Provide timely updates, service recovery actions, and communication on any operational issues.
- Uphold high customer service standards across all distribution and delivery activities. KPI Management
- Track KPIs such as on-time performance, route efficiency, scan compliance, and claims. Qualifications
- 2+ years of transportation or logistics management experience.
- Experience overseeing multi-route, time-sensitive distribution preferred.
- Strong working knowledge of DOT/FMCSA and OSHA compliance.
- Proven ability to and operational teams.
- Strong analytical skills for reviewing KPIs, financials, and operational trends.
- Excellent communication, customer service, and problem-solving skills.
- Proficiency with MS Office and transportation management tools.
- High accountability, self-direction, and ability to manage shifting priorities.
- Must be able to relocate to Winchester, VA prior to start date. Why Join AGL?
- Fast-growing logistics provider with diverse service offerings.
- High-impact leadership role with real influence over terminal success.
- Opportunity to grow with AGL as we continue expanding nationally.
- Supportive leadership and a performance-focused culture.